Remote Senior Tax Consultant (CPA/EA/Attorney)

Intuit, Inc.; Erie (Erie County); Remote; USD 39,000 - 51,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a high‑capability tax professional to assist customers with TurboTax returns in a virtual setting.

You will leverage your unrestricted credential to provide accurate tax guidance, perform full service returns, and explain tax terms clearly to empower customers to file confidently. You will interact via video, use government resources, adhere to procedures, and contribute to KPIs while undergoing continuous training and development.

Qualifications

• Active unrestricted credential: CPA/EA/Practicing Attorney with tax prep experience.
• 2+ years of federal/state 1040 prep for 30+ clients per season using tax software.
• Must have or obtain state licenses/certificates/bonds and PTIN.
• Willing to work minimum 20 hours per week.
• Proficient with technology and online video tools.

Responsibilities

• This is a virtual, customer-facing role; you will use video software to interact with customers.
• Assist TurboTax customers on tax returns, including full service prep and signature.
• Create high quality interactions with deep tax knowledge and empathy.
• Use government sites and resources to deliver accurate answers in plain language.
• Apply company procedures to troubleshoot tax advice and prep inquiries.
• Document all customer interactions for records and quality control.
• Meet company KPI metrics and Big Bet goals.
• Participate in pilot tests, projects, and experience validations as needed.
• Complete required training and development, including compliance and up-skilling.

Skills

Active unrestricted credential

Bilingual English/Spanish

Strong tax knowledge

Video/remote communication

Tools

TurboTax software

Job description

Intuit, Inc. is seeking a high‑capability tax professional to assist customers with TurboTax returns in a virtual setting.

You will leverage your unrestricted credential to provide accurate tax guidance, perform full service returns, and explain tax terms clearly to empower customers to file confidently. You will interact via video, use government resources, adhere to procedures, and contribute to KPIs while undergoing continuous training and development.