Remote Senior Tax Advisor — Expert Tax Prep

Intuit, Inc.; Henderson (NV); Remote; USD 40,000 - 51,000; Part time

Job summary

Intuit, Inc. seeks a qualified tax professional to assist TurboTax customers remotely. You will provide expert tax guidance, prepare and sign returns, and clarify tax concepts using online video tools. Strong communication and customer empathy are essential to reassure clients and deliver accurate results.

You will follow defined procedures, use government sites and company resources, document interactions, and participate in ongoing training to support performance goals and project pilots.

Qualifications

• Must hold an active, unrestricted credential (CPA/EA/Practicing Attorney) with strong tax prep experience.
• 2+ years of federal/state individual 1040 returns experience for multiple clients per season.
• Proficient with tax software and related filing processes.

Responsibilities

• Assist TurboTax customers via virtual video interactions.
• Provide tax advice and full service return preparation and signature.
• Explain tax concepts and product functionality in plain language.
• Document customer interactions and resolve inquiries per policy.
• Meet KPI metrics and participate in training and pilots as needed.

Skills

Active credential

Tax preparation

Customer service

Video communications

Tools

Tax software

Job description

Intuit, Inc. seeks a qualified tax professional to assist TurboTax customers remotely. You will provide expert tax guidance, prepare and sign returns, and clarify tax concepts using online video tools. Strong communication and customer empathy are essential to reassure clients and deliver accurate results.

You will follow defined procedures, use government sites and company resources, document interactions, and participate in ongoing training to support performance goals and project pilots.