Remote Senior Tax Advisor – CPA/EA/Attorney

Intuit, Inc.; Pittsburgh (Allegheny County); Remote; USD 33,000 - 51,000; Part time

Job summary

Intuit, Inc. seeks a qualified tax professional to assist customers remotely with TurboTax returns. The role requires an active CPA/EA/Attorney credential, 2+ years of 1040 experience, and PTIN.

You will guide customers, explain tax terms, and ensure compliant, accurate filings through video interactions. The position offers a pay range by state and bonus opportunities; you will work at least 20 hours weekly from a US location, with strong emphasis on customer satisfaction and training

Qualifications

• Must possess active unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience.
• 2+ years of federal/state 1040 prep for at least 30 clients per season using commercial tax software.
• Active PTIN and ability to obtain state licenses/certificates if required.
• Willing to work minimum 20 hours per week; strong knowledge of Circular 230.
• Excellent verbal and written communication; able to interact via video/audio tools.
• Must reside in the United States; English/Spanish bilingual a plus.

Responsibilities

• Assist TurboTax customers via virtual video communications to prepare taxes.
• Provide tax advice, full service return preparation, and product inquiries.
• Explain tax concepts in everyday language and use official resources to find answers.
• Document interactions and meet KPI metrics and program goals.
• Participate in training, testing, and cross-training as required.

Skills

Tax knowledge

Customer service

Communication skills

Tech proficiency

Problem solving

Video interactions

Bilingual EN/ES

Attention to detail

Education

Unrestricted license: CPA/EA/Attorney

Tools

TurboTax

Tax software

Job description

Intuit, Inc. seeks a qualified tax professional to assist customers remotely with TurboTax returns. The role requires an active CPA/EA/Attorney credential, 2+ years of 1040 experience, and PTIN.

You will guide customers, explain tax terms, and ensure compliant, accurate filings through video interactions. The position offers a pay range by state and bonus opportunities; you will work at least 20 hours weekly from a US location, with strong emphasis on customer satisfaction and training