Remote Senior Tax Advisor (CPA/EA)

Intuit, Inc.; College Park (MD); Remote; USD 37,000 - 50,000; Full time

Job summary

Intuit, Inc. is seeking a highly motivated Tax Advisor to assist TurboTax customers in completing their tax returns virtually. You will deliver expert guidance, explain tax terms, and provide full-service preparation while maintaining brand standards and customer delight.

The role requires active credentials (CPA/EA/Attorney), strong tax knowledge, and excellent communication. A minimum of 20 hours per week and US residency are expected; bilingual English/Spanish is a plus.

Qualifications

• Active unrestricted credential (CPA/EA/Practicing Attorney) with strong tax preparation experience.
• 2+ years preparing federal and state 1040 returns for at least 30 clients per season using tax software.
• State licenses, certificates, permits, or bonds as required; PTIN required.
• Willingness to work a minimum of 20 hours per week.
• Excellent verbal and written communication; bilingual a plus.

Responsibilities

• Interact with customers virtually via video communications software.
• Provide tax advice and full-service return preparation and signature.
• Explain tax concepts and guide customers in plain language.
• Document customer interactions and resolve tax inquiries per policies.
• Meet KPI metrics and participate in pilots and training as required.

Skills

Tax knowledge

Customer service

Video/phone communication

Bilingual English/Spanish

Job description

Intuit, Inc. is seeking a highly motivated Tax Advisor to assist TurboTax customers in completing their tax returns virtually. You will deliver expert guidance, explain tax terms, and provide full-service preparation while maintaining brand standards and customer delight.

The role requires active credentials (CPA/EA/Attorney), strong tax knowledge, and excellent communication. A minimum of 20 hours per week and US residency are expected; bilingual English/Spanish is a plus.