Remote Senior Tax Accountant (CPA/EA)

Intuit, Inc.; Lansing (MI); Remote; USD 34,000 - 51,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. seeks a highly motivated tax professional to assist TurboTax customers with federal and state returns, expert guidance, and clear explanations of tax terms.

This is a virtual, customer-facing role using advanced video tools, with a focus on delivering confident, accurate tax support and ensuring customer satisfaction. Qualified candidates hold an active unrestricted credential (CPA/EA/Practicing Attorney), have 2+ years of tax prep experience, and are prepared to meet training and

Qualifications

• Must possess active unrestricted credential: CPA/EA/Practicing Attorney with tax prep experience.
• 2+ years of federal/state tax return preparation experience for numerous clients.
• Willing to obtain state licenses and maintain PTIN where required.
• Willing to work a minimum of 20 hours per week and complete required training.

Responsibilities

• This is a virtual, customer-facing role; you will interact with customers via our video software.
• Assist TurboTax customers on tax returns, including tax advice and full-service preparation.
• Provide product/software inquiries support and tax calculations.
• Create high-quality customer interactions using deep knowledge and empathy.
• Leverage government resources and team expertise to deliver accurate answers.
• Follow procedures to resolve tax advice and preparation inquiries.
• Document customer interactions and track KPIs and Big Bet goals.
• Participate in pilot tests, projects, and experience validations as needed.
• Complete required training and development as determined by the business.

Skills

Active credential

Communication skills

Remote work experience

Tools

TurboTax software

Job description

Intuit, Inc. seeks a highly motivated tax professional to assist TurboTax customers with federal and state returns, expert guidance, and clear explanations of tax terms.

This is a virtual, customer-facing role using advanced video tools, with a focus on delivering confident, accurate tax support and ensuring customer satisfaction. Qualified candidates hold an active unrestricted credential (CPA/EA/Practicing Attorney), have 2+ years of tax prep experience, and are prepared to meet training and