Remote Senior Product GTM Operations Lead

Square; San Francisco (CA); On-site; USD 198,000 - 297,000; Full time

Benefits offered by this job

Remote work

Medical insurance

Flexible time off

Retirement savings plans

Family planning

Job summary

Square is seeking a Product GTM Operations Manager to join the GTM Programs & Product Intelligence team within the Revenue organization in San Francisco. You will help build operating systems linking GTM teams with technical partners, supporting product planning, launches, measurement, and improvements across Revenue.

You’ll partner with Product, Sales, Account Management, Marketing, Enablement, Analytics, Operations, Finance, and GTM leadership to bring structure to complex cross‑functional

Qualifications

• 6+ years of experience in program management, operations, go-to-market, product operations, sales operations, consulting, or related field.
• Experience coordinating cross-functional GTM programs involving Product, Sales, Marketing, Enablement, Analytics, Operations, Finance, or other GTM teams.
• Strong project management skills with multiple workstreams, timelines, dependencies, stakeholders and follow-ups.
• Ability to bring structure to ambiguity and translate complex work into clear plans, owners and next steps.
• Strong communication skills including status updates, meeting notes, decision logs and leadership summaries.

Responsibilities

• Coordinate cross-functional GTM execution from planning through launch, adoption, and optimization.
• Build and maintain project plans with owners, milestones, dependencies, risks, open questions, and decisions.
• Partner across Sales, Account Management, Marketing, Enablement, Product, Analytics, Operations, Finance and other teams to keep workstreams coordinated and on track.
• Create visibility into program status, blockers, decisions, and next steps through documentation, cadences, and follow-through.
• Operationalize product readiness and feedback loops for new products, features, and capabilities across customer-facing teams.

Skills

Program management

Cross-functional collaboration

Communication

Ambiguity handling

Data-driven decisions

Job description

Square is seeking a Product GTM Operations Manager to join the GTM Programs & Product Intelligence team within the Revenue organization in San Francisco. You will help build operating systems linking GTM teams with technical partners, supporting product planning, launches, measurement, and improvements across Revenue.

You’ll partner with Product, Sales, Account Management, Marketing, Enablement, Analytics, Operations, Finance, and GTM leadership to bring structure to complex cross‑functional