Remote Scheduling & Client Experience Specialist

Aisles & Abroad

Massachusetts

Remote

USD 25,000 - 75,000

Full time

3 days ago

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Benefits offered by this job

Flexible remote work

Onboarding and ongoing support

Growth opportunities

Collaborative team environment

Job summary

Aisles & Abroad is seeking a detail-oriented Remote Scheduling & Experience Coordinator to help manage client scheduling, reservations, and overall experiences in a fully remote setup. You will work independently using digital tools, ensuring accurate records and timely communications with clients.

The role emphasizes reliability, organization, and strong written and verbal communication to support a seamless client journey.

Qualifications

Strong written and verbal communication skills.
Excellent organizational skills and attention to detail.
Comfortable using online systems and digital tools.
Ability to manage multiple tasks in a remote environment.
Customer service, scheduling, or administrative experience preferred.

Responsibilities

Coordinate scheduling and reservation requests for clients.
Assist with organizing service details, timelines, and related arrangements.
Maintain accurate client records and scheduling information in internal systems.
Communicate professionally with clients via email, phone, and online platforms.
Review confirmations and service details for accuracy and completeness.
Provide general administrative and customer support.
Follow established processes and workflows.
Collaborate with internal teams to ensure smooth coordination and service delivery.