Remote SAP ESM Process & Service Design Consultant

Edvwerke; Indiana (PA); Remote; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive salary with performance-based bonuses

Opportunities for professional development

Dynamic and collaborative work environment

Job summary

Edvwerke is seeking a SAP ESM Process & Business Consultant to design and optimize SAP Enterprise Service Management (ESM) processes, particularly for HR and Finance functions. This role involves stakeholder engagement, business analysis, and documentation preparation within a remote working model.

The ideal candidate will have strong ESM experience, solid SAP knowledge, and excellent communication skills. Candidates will benefit from competitive salaries and professional development opportunities.

Qualifications

• Strong experience in ESM, case management, or shared service operations.
• Proven ability to design, optimize, and standardize business processes.
• Solid understanding of SAP ecosystems with hands-on ESM experience.
• Ability to operate effectively in ambiguous or evolving environments.
• Excellent stakeholder communication and workshop facilitation skills.

Responsibilities

• Design and optimize SAP ESM business processes for HR and Finance.
• Analyze current service and case-handling processes for improvement.
• Define scalable ESM service models ensuring standardization.
• Lead workshops and align strategy with stakeholders.
• Prepare functional specifications and rollout strategies.

Skills

Enterprise Service Management

Business Process Expertise

SAP Knowledge

Adaptability

Communication & Facilitation

Tools

Signavio

ServiceNow

Job description

Edvwerke is seeking a SAP ESM Process & Business Consultant to design and optimize SAP Enterprise Service Management (ESM) processes, particularly for HR and Finance functions. This role involves stakeholder engagement, business analysis, and documentation preparation within a remote working model.

The ideal candidate will have strong ESM experience, solid SAP knowledge, and excellent communication skills. Candidates will benefit from competitive salaries and professional development opportunities.