Remote Salesforce Health Cloud Engineer - Apex & Flows

Humana; Boston (MA); Remote; USD 81,000 - 110,000; Full time

Job summary

Humana is seeking a Software Engineer 2 to help develop and support Salesforce Health Cloud solutions that power our growing Primary Care business. In this role, you will contribute to applications that enable sales teams to connect prospective patients with senior-focused primary care services.

You will collaborate with engineers, product owners, business analysts, and stakeholders to design, build, test, and support Salesforce-based solutions while growing your expertise in Salesforce

Qualifications

• Bachelor's degree or equivalent experience.
• At least 2 years of software engineering or application development.
• At least 2 years of Salesforce development (Apex, Flows, Lightning Components, OmniStudio).
• Experience with Salesforce Sales Cloud; Health Cloud is a plus.
• Experience working with APIs, integrations, or connected enterprise applications.
• Understanding of Agile methodologies and SDLC practices.
• Experience using AI-powered tools to improve development productivity, testing, troubleshooting, and documentation.
• Understanding of LLMs, prompt engineering, Retrieval-Augmented Generation (RAG), and agentic development.
• Successful completion of Humana's AI skills assessment.
• Strong analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities in a collaborative team environment.

Responsibilities

• Develop and maintain Salesforce Health Cloud solutions using Apex, Flows, OmniStudio, and Lightning Components.
• Configure Salesforce functionality to support business requirements and enhance user experiences.
• Build and support custom workflows, automations, and platform-based solutions.
• Assist with integrations between Salesforce and enterprise applications using APIs and integration platforms.
• Participate in the design, testing, deployment, and support of new features and enhancements.
• Follow established engineering standards, coding best practices, and security requirements.
• Partner with product owners, business analysts, and stakeholders to translate requirements into technical solutions.
• Collaborate across Sales, Operations, Marketing, and IT teams to deliver high-quality applications.
• Participate in Agile ceremonies including sprint planning, daily standups, backlog refinement, and retrospectives.
• Contribute to peer code reviews, knowledge sharing, and continuous improvement initiatives.
• Communicate project status, technical challenges, and risks effectively.
• Develop and execute unit tests and support integration and user acceptance testing.
• Troubleshoot application issues and production defects.
• Support application deployments and post-release validation activities.
• Monitor system performance and identify enhancement opportunities.
• Participate in root cause analysis and implementation of corrective actions.
• Support CI/CD processes and SDLC standards.
• Maintain user stories, technical tasks, and development activities in Azure DevOps (ADO).
• Create and update technical, configuration, and support documentation.
• Document application changes, deployment activities, and troubleshooting procedures.
• Support knowledge transfer and operational readiness documentation.

Education

Bachelor's degree or equivalent experience

2+ years software engineering or app development

2+ years Salesforce development (Apex, Flows, Lightning Components, OmniStudio)

APIs & integrations

Agile & SDLC

AI-powered tooling in development

LLMs, prompt engineering, RAG, agentic development

Humana AI skills assessment

Analytical & communication skills

Multitasking in a collaborative team

Salesforce Health Cloud

Apex

OmniStudio

Tools

Salesforce Health Cloud

Apex

OmniStudio

Job description

Humana is seeking a Software Engineer 2 to help develop and support Salesforce Health Cloud solutions that power our growing Primary Care business. In this role, you will contribute to applications that enable sales teams to connect prospective patients with senior-focused primary care services.

You will collaborate with engineers, product owners, business analysts, and stakeholders to design, build, test, and support Salesforce-based solutions while growing your expertise in Salesforce