Remote Sales Engineer — Biometric Access Control

RealNetworks, Inc.; United States; Remote; USD 78,000 - 95,000; Full time

Job summary

RealNetworks, Inc. seeks a Sales Engineer to support SAFR across Europe, based in Belgium with remote work and 30–50% travel. The role focuses on pre-sales technical engagements, demonstrations, and PoC deployments to drive SAFR adoption among customers and partners.

You will work with the European sales team, distributors, and system integrators to articulate value, architect integrations, and accelerate opportunities from evaluation to close.

Qualifications

• 4+ years demonstrated experience in Sales Engineering, Solutions Engineering, or related customer-facing technical roles.
• Strong presentation and communication skills with the ability to deliver technical demonstrations and lead workshops.
• Full English proficiency.
• Interest or experience in physical security, access control, video surveillance, or AI/computer vision solutions.
• Comfortable supporting technical evaluations and proof-of-concept deployments with customers.
• Ability to collaborate cross-functionally with sales, product, and engineering teams.

Responsibilities

• Support the European sales team on the technical side of opportunities from discovery through evaluation and close.
• Deliver product demonstrations and technical presentations to customers and partners.
• Design solution architectures that integrate SAFR software with customer security systems (PACS/VMS, IP cameras, REST APIs, edge deployments).
• Lead proof-of-concept deployments and ensure success criteria are met.
• Troubleshoot technical issues during evaluations and deployments.
• Enable partners through training and reference deployments with distributors and integrators.
• Share field feedback with product and engineering.

Skills

Sales engineering

Technical presentations

Customer facing

Cross-functional collaboration

English proficiency

Job description

RealNetworks, Inc. seeks a Sales Engineer to support SAFR across Europe, based in Belgium with remote work and 30–50% travel. The role focuses on pre-sales technical engagements, demonstrations, and PoC deployments to drive SAFR adoption among customers and partners.

You will work with the European sales team, distributors, and system integrators to articulate value, architect integrations, and accelerate opportunities from evaluation to close.