Remote RVN Phone Triage Specialist

Veteris 24-7 Emergency & Critical Care; May (MO); Remote; USD 31.000 - 35.000; Vollzeit

Benefits dieser Stelle

Remote work from home

Rolled-up holiday pay

Zusammenfassung

Veteris 24-7 Emergency & Critical Care seeks a Registered Veterinary Nurse to join the Phone Triage Team. You can work from home anywhere in the UK, provided you hold your UK RVN qualification and have a reliable internet connection.

The role offers full-time hours with two team formats: core six-week cycle averaging 32–36 hours per week or weekend-only 48 hours over six weeks. You will answer calls and emails, coordinate mobile vet and hospital teams, and ensure calm, professional client

Qualifikationen

• Fully qualified RVN registered with the RCVS and at least 2 years of experience.
• ECC experience is a plus but not required.
• Must have a good PC or laptop and reliable broadband Internet.
• Comfortable working from home and learning new software quickly.
• Excellent communication and calm, reassuring client handling.

Aufgaben

• Answering phone calls and emails.
• Coordinating the mobile vet and hospital teams.
• Ensuring excellent client communication before and after appointments.
• Being a thoughtful and proactive colleague.

Kenntnisse

Excellent communication

Problem-solving

Can-do attitude

Ausbildung

RCVS-Registered RVN

Jobbeschreibung

Veteris 24-7 Emergency & Critical Care seeks a Registered Veterinary Nurse to join the Phone Triage Team. You can work from home anywhere in the UK, provided you hold your UK RVN qualification and have a reliable internet connection.

The role offers full-time hours with two team formats: core six-week cycle averaging 32–36 hours per week or weekend-only 48 hours over six weeks. You will answer calls and emails, coordinate mobile vet and hospital teams, and ensure calm, professional client