Remote Roadside Dispatcher - Work from Home

Stride 2 Hire Staffing Agency; Savannah (GA); Remote; USD 35,000 - 45,000; Full time

Job summary

Stride 2 Hire Staffing Agency is seeking a Savannah, GA-based Roadside Assistance Dispatcher working from home. You will handle inbound customer calls, assist with roadside needs, and guide customers through service options from your home office.

Ideal candidates have call center experience and can manage billing support for clients while ensuring strong customer satisfaction. Background screening is required; hardware and internet must meet client specs.

Qualifications

• Call center experience preferred.
• Ability to provide courteous customer support from home.
• Experience handling billing or service offerings is a plus.

Responsibilities

• Assist callers with roadside assistance requests.
• Determine offerings customers are missing.
• Make upgrade and add-on service recommendations.
• Ensure First Call Resolution (FCR) and customer satisfaction (VOC).
• Code sales accurately and completely.

Skills

Call Center Experience

Tools

Desktop computer

Headset

Internet access

Job description

Stride 2 Hire Staffing Agency is seeking a Savannah, GA-based Roadside Assistance Dispatcher working from home. You will handle inbound customer calls, assist with roadside needs, and guide customers through service options from your home office.

Ideal candidates have call center experience and can manage billing support for clients while ensuring strong customer satisfaction. Background screening is required; hardware and internet must meet client specs.