Remote Revenue Cycle & Collections Specialist

Vital Care Infusion Services; Phoenix (AZ); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) matching

Paid time off

Paid holidays

Paternity leave

Volunteer days

Tuition reimbursement

Employee assistance programs

Referral program

Job summary

Vital Care Infusion Services is seeking a Revenue Cycle Management - Collections Specialist to join our fully remote team. Based in Phoenix, AZ, this role focuses on home infusion claim collections, reducing denial rates, and improving cash flow.

The position emphasizes adherence to processes, insurer and patient follow-ups, and building strong relationships with franchise partners. You will work in a fully remote capacity, supporting the nationwide payer mix.

Qualifications

• 2-5 years home infusion billing and/or collections experience required.
• High School Diploma and additional specialized training in intake, pharmacy/medical billing, and/or collections.
• Previous remote work environment is a plus but not required.
• Detailed oriented with post-billing and post-payment investigative experience preferred.

Responsibilities

• Review claims with outstanding balances and identify actions to successfully collect revenues with insurers and patients.
• Review documents indicating denials or approvals; identify reasons for denials, take corrective action, and own claims through to timely collection.
• Analyze denials, identify trends, and recommend process improvements to reduce DSO and improve collection rates.
• Identify payor requirements for submittal of appeals; verify insurance information and submit appeals per payor requirements and VC processes.

Skills

Communication

Billing/RCM

Remote work

MS Office

Payer portals

Education

High School Diploma

Billing training

Job description

Vital Care Infusion Services is seeking a Revenue Cycle Management - Collections Specialist to join our fully remote team. Based in Phoenix, AZ, this role focuses on home infusion claim collections, reducing denial rates, and improving cash flow.

The position emphasizes adherence to processes, insurer and patient follow-ups, and building strong relationships with franchise partners. You will work in a fully remote capacity, supporting the nationwide payer mix.