Remote Reservations & Concierge Specialist

Triptasticadventures; Saint Augustine (FL); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

100% remote

Flexible schedule

Collaborative team culture

Job summary

Triptasticadventures is seeking detail-oriented individuals to help clients coordinate reservations for accommodations, activities, transportation, and event-based services. This role suits those who are client-centered, driven, and comfortable working independently in a remote environment.

You will research options, confirm details, communicate clearly by email and phone, support updates, and participate in ongoing training.

Qualifications

• Must be authorized to work in the United States.
• Strong written and verbal English communication skills.
• Reliable internet connection and smartphone; a laptop or desktop PC is also highly recommended.
• Must be a minimum of 18 years of age.

Responsibilities

• Assist clients with making personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Complete required training and participate in ongoing training.

Skills

English communication

Attention to detail

Customer service mindset

Education

Authorized to work in the United States

Job description

Triptasticadventures is seeking detail-oriented individuals to help clients coordinate reservations for accommodations, activities, transportation, and event-based services. This role suits those who are client-centered, driven, and comfortable working independently in a remote environment.

You will research options, confirm details, communicate clearly by email and phone, support updates, and participate in ongoing training.