Remote Reservations Agent

My Travel Connection; Leeds (AL); Remote; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team in providing exceptional travel experiences. This role allows you to work from home, booking various travel arrangements including air, hotels, and events for clients worldwide. With over 70 years in the business, they offer comprehensive training for newcomers, ensuring you develop the necessary skills to excel in customer service. Enjoy a flexible schedule and employee discounts while playing a key role in creating memorable trips for travelers. If you're passionate about travel and customer service, this opportunity is perfect for you!

Benefits

Employee Discounts

Flexible Schedule

Training Provided

Qualifications

• No experience necessary; training provided.
• Exceptional customer service and communication skills required.

Responsibilities

• Provide premium concierge level service to travelers.
• Research and book domestic and international travel packages.

Skills

Customer Service

Communication Skills

Organization

Education

High School Diploma

Tools

Web-based Booking Engines

Job description

Leeds, United States | Posted on 04/16/2025

We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events and concerts for a company that has been in business over 70 years serving clients all around- the -world. No experience necessary. We will train you.

Core Responsibilities:

• Serve as primary customer contact providing premium concierge level service to travelers from start to finish
• Respond to telephone, email inquiries and online travel submissions in a timely fashion
• Research and book Domestic and International travel packages including air, hotel, tours and ground transportation
• Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta etc....
• Become familiar with multiple web-based booking engines and travel resources
• Pricing & cost calculations for changes or added trip fees
• Provide e-tickets and take credit card payments over the phone.
  

Qualifications:

• No experience necessary, we will train
  
• Exceptional customer service abilities
• Superior written and verbal communication skills
• Strong organization with ability to prioritize and multi -ask
• Job Type: Full-time or part time
• Flexible Schedule
• Agent Certification
• Employee Discounts

Requirements

Must be at least 18 years of age and reside in the U.S, Mexico or Austrailia.

Laptop and or smart phone and Wifi is required.