Remote Reports & Forms Support Specialist

7Seventy; Northern (KY); Hybrid; USD 42,000 - 48,000; Full time

Benefits offered by this job

Fully remote work

Health, dental, and vision insurance

401(k) with company match

Short-term disability

Long-term disability

Life insurance

Paid time off

Employee recognition program

Referral bonuses

Job summary

7Seventy is seeking a Customer Support Specialist I for a fully remote role in the United States. You will respond to inquiries about reports and forms, act as a knowledge resource for customers and teams, and design and maintain financial, clinical, and administrative reports to improve data accuracy and workflows.

The position emphasizes timely responses, data integrity, and collaboration with cross-functional teams, with a focus on HIPAA compliance and efficient support processes.

Qualifications

• High school diploma or equivalent.
• 1–2 years of work experience in a customer service role.
• Strong troubleshooting skills and PC-based tool experience.

Responsibilities

• Respond to calls, emails, and online requests with friendly, professional service.
• Serve as a resource on reports and forms functionality for customers and internal teams.
• Design, modify, and maintain financial, clinical, and administrative reports to meet requirements.

Skills

Troubleshooting

Customer service

Interpersonal skills

Time management

Team collaboration

Independent work

Education

Associate degree

IT certifications

Healthcare IT familiarity

Tools

Ticketing system

Reporting tools

Clinical forms tooling

Job description

7Seventy is seeking a Customer Support Specialist I for a fully remote role in the United States. You will respond to inquiries about reports and forms, act as a knowledge resource for customers and teams, and design and maintain financial, clinical, and administrative reports to improve data accuracy and workflows.

The position emphasizes timely responses, data integrity, and collaboration with cross-functional teams, with a focus on HIPAA compliance and efficient support processes.