Remote-Ready HPC Field Technician

Hewlett Packard Enterprise; Memphis (TN); Hybrid; USD 63,000 - 145,000; Full time

Benefits offered by this job

Health & Wellbeing

Job summary

Hewlett Packard Enterprise in Memphis, TN seeks an HPC Technical Consultant to perform on-site repair and maintenance of HPC compute, network, and storage hardware. The role supports a remote/teleworker designation and follows standard business hours at the site.

The position requires a high school diploma, strong mechanical aptitude, and familiarity with hand tools. Datacenter hardware experience and knowledge of Motivair/Vertiv CDU are a plus.

Qualifications

• HS graduate.
• Strong mechanical aptitude.
• Familiarity with hand tools.
• Experience with computer hardware and datacenters preferred.
• Experience with Motivair and Vertiv CDU.

Responsibilities

• Perform on-site repair and maintenance activities on HPC compute, network, and storage hardware.
• Review tickets for hardware actions needed and claim for action.
• Interact with ticket system to document actions taken and pass ticket to next step.
• Complete training on specialized compute hardware, network, and storage components.
• Read system documentation and diagrams to identify specified components within system.
• Collaborate with team members using face-to-face, phone, and online communication including email, Teams, and Slack.
• Perform hardware actions, e.g. component replacement from spares.
• Operate hand tools and low-power tools (e.g. battery power screwdriver).
• Select proper tools and maintain tools in organized way on site.
• Lift and move parts and equipment up to 50 lbs individually and up to 75 lbs with another person.
• Occasionally operate pallet jack to move inventory from one place to another within site.
• Occasionally assist with system installation activities.
• Interface with parts inventory manager if applicable.

Skills

Strong mechanical aptitude

Education

HS graduate

Tools

Hand tools

Motivair CDU

Vertiv CDU

Job description

Hewlett Packard Enterprise in Memphis, TN seeks an HPC Technical Consultant to perform on-site repair and maintenance of HPC compute, network, and storage hardware. The role supports a remote/teleworker designation and follows standard business hours at the site.

The position requires a high school diploma, strong mechanical aptitude, and familiarity with hand tools. Datacenter hardware experience and knowledge of Motivair/Vertiv CDU are a plus.