Remote-Ready Field Service Technician – Data Center

Schneider Electric; Goodyear (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) + match

Flexible work arrangements

Paid time off

Job summary

Schneider Electric is seeking a Field Service Representative to perform assembly, startup, diagnostic, repair and preventive maintenance on data center equipment. The role includes pre-site activities, problem solving with customers and partners, and completing service reports in a dynamic, customer-focused environment.

An Associate degree or vocational training in HVAC/R or electrical discipline is preferred, along with 2+ years in Field Services.

Qualifications

• Associate degree, vocational education, or similar experience in HVAC/R, electronic or electrical discipline or military training equivalence
• 2+ years in Field Services or equivalent industry experience.
• Safe driving and vehicle operations skills
• Skilled at utilizing test and diagnostic equipment
• Experience reading and interpreting schematics, drawings, and theory of operation manuals
• Ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions.
• Movement of service equipment weighing up to 50 pounds

Responsibilities

• Pre-site, startup, repair, preventive maintenance, and field modification of equipment
• Problem solving with customers, electricians, sales partners, technical support, District Service
• Completion of field service reports, expense reports, preventive maintenance, and startup data sheets
• Manager and/or Regional Service Director to resolve complex escalated issues
• Continuous learning and training on various products both in the field and in the classroom
• Travel throughout the region for local customer support or even countrywide travel
• Assist the Field Project Manager on larger system startups
• Act on behalf of the District Service Manager to resolve operational issues as required

Skills

Safe driving

Reading schematics

Test & diagnostic equipment

Problem solving

Education

Associate degree or vocational training in HVAC/R/electrical

Tools

Test & diagnostic tools

Job description

Schneider Electric is seeking a Field Service Representative to perform assembly, startup, diagnostic, repair and preventive maintenance on data center equipment. The role includes pre-site activities, problem solving with customers and partners, and completing service reports in a dynamic, customer-focused environment.

An Associate degree or vocational training in HVAC/R or electrical discipline is preferred, along with 2+ years in Field Services.