Remote-Ready Disaster Restoration Account Manager

ServiceMaster Restoration by DSI 3419; Downers Grove (IL); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with 10% match

PTO

Company phone and computer

Descripción de la vacante

ServiceMaster DSI in Downers Grove, IL, is seeking an Account Manager to handle day-to-day disaster restoration claims, interact with customers and insurance companies, and coordinate across departments. The role requires being in one of our 16 locations, with on-call duties after hours and weekends.

The starting wage is $17/hr and negotiable based on experience. The position emphasizes leadership in claims management, client communications, and cross-functional collaboration to deliver timely,

Formación

• 2 years disaster restoration experience is a plus.
• Excellent verbal and written communication skills.
• Excellent computer software skills and ability to learn.

Responsabilidades

• Effectively leads day-to-day management of claims via claims management software.
• Provide single point of contact for Field staff and customers.
• Coordinate and facilitate efforts between multiple areas of the organization and projects.
• Ensure quality, cost and speed metrics are met, with focus on world-class customer service.

Conocimientos

Disaster restoration experience

Excellent communication

Customer service

Computer skills

Descripción del empleo

ServiceMaster DSI in Downers Grove, IL, is seeking an Account Manager to handle day-to-day disaster restoration claims, interact with customers and insurance companies, and coordinate across departments. The role requires being in one of our 16 locations, with on-call duties after hours and weekends.

The starting wage is $17/hr and negotiable based on experience. The position emphasizes leadership in claims management, client communications, and cross-functional collaboration to deliver timely,