Remote Quality Assurance Tester - $45 per hour

Great Lion; Westminster (CO); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking enthusiastic and self-driven individuals to join their team. This role focuses on providing exceptional service to existing and prospective clients, ensuring they receive the best possible support and product knowledge. You will engage with multiple clients daily, handling inquiries and distributing essential materials. This position offers a fantastic opportunity for growth and learning, working closely with management to stay updated on new offerings. If you're passionate about customer service and eager to make a difference, this role is for you!

Qualifications

• Strong communication skills and a passion for customer service.
• Ability to learn and adapt to new products and policies.

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Respond to client requests and create individualized policies.

Skills

Customer Service

Communication Skills

Product Knowledge

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day, providing outstanding service and product knowledge.

Duties :

1. Distribute all benefit enrollment materials and determine eligibility.
2. Dispatch incoming customer phone calls.
3. Accept customer calls and return customer inquiries.
4. Respond to client requests for coverages while representing their best interests.
5. Create and explain individualized policies via our Needs Analysis system.
6. Work and learn from management teams to stay up to date on new products, services, and policies.