Remote Property Claims Inspector & Field Specialist

State Farm Mutual Automobile Insurance Company; Chicago (IL); Remoto; USD 69.000 - 112.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual raise & bonus

401(k) plan

Health insurance

Flexible schedule

Descrizione del lavoro

State Farm Mutual Automobile Insurance Company in Chicago, IL is seeking a Property Field Inspection Claim Specialist to handle residential and commercial claims with on-site inspections and remote support.

You will be the first point of contact for insureds, explain coverages, estimate damages, and guide them through the claims process while delivering remarkable service. This remote-field role requires travel within Illinois and occasional territory expansion, with flexible hours.

Competenze

• Ability to investigate problems, evaluate information, and make well-supported decisions.
• Ability to interpret policies and apply guidelines to real-world situations.
• Willingness to learn new concepts and terminology quickly.
• Strong interpersonal skills to interact with policyholders and agents.
• Detail-oriented with strong organizational and analytical skills.
• Experience with mobile/desktop tools for documenting field work.
• Must have valid driver’s license.
• Ability to work flexible hours and travel as needed.

Mansioni

• Perform on-site inspections for residential and commercial claims.
• Collaborate with policyholders, agents, and others to gather information.
• Explain coverage and estimate damages to insureds.
• Document findings and prepare detailed reports.
• Investigate and adjust claims up to $500,000.
• Negotiate settlements within policy terms.

Conoscenze

Problem solving

Policy interpretation

Learning agility

Customer interaction

Communication skills

Detail oriented

Field/mobile tech use

Physical agility

Formazione

Bachelor’s degree in Risk Management, Insurance, Business, Construction Management, or related field

Strumenti

Xactimate

XactContents

Descrizione del lavoro

State Farm Mutual Automobile Insurance Company in Chicago, IL is seeking a Property Field Inspection Claim Specialist to handle residential and commercial claims with on-site inspections and remote support.

You will be the first point of contact for insureds, explain coverages, estimate damages, and guide them through the claims process while delivering remarkable service. This remote-field role requires travel within Illinois and occasional territory expansion, with flexible hours.