Remote Property Claims Adjuster

Jobgether; Alton (IL); Remote; USD 55.000 - 88.000; Vollzeit

Benefits dieser Stelle

Insurance benefits

Remote work flexibility

401(k) match

Paid time off

Zusammenfassung

Jobgether on behalf of a partner company seeks a Property Claims Adjuster (Inside) based in the United States. The role handles personal and commercial property losses, investigating, negotiating, and resolving claims through phone-based and remote communication.

You will coordinate with adjusters and contractors to ensure timely settlement and regulatory compliance. This is a full-time remote opportunity for an experienced claims professional who values customer service, collaboration, and

Qualifikationen

• Experience as an inside property claims specialist or equivalent in insurance.
• Bachelor's degree in insurance or business or related field.
• Strong knowledge of property claims investigation, valuation, negotiation and settlement.
• Familiar with personal and commercial property products and coverage.
• Ability to investigate claims and reach appropriate settlements.
• Excellent communication and negotiation skills with stakeholders.
• Able to manage multiple claims and monitor service providers.
• Willingness to obtain and maintain adjuster licenses, including state exams.
• Experience handling commercial property claims.
• Continuing insurance education through IIA, CPCU or equivalent.

Aufgaben

• Investigate and resolve property claims for personal and commercial losses.
• Communicate with policyholders via phone and other channels; explain decisions.
• Coordinate with contractors and independent adjusters for field work.
• Support resolution specialists with contents valuation and depreciation holdbacks.
• Follow established procedures for coverage verification, valuation, negotiation and settlement.
• Meet productivity targets for claim elements per month.
• Support catastrophe claims operations across the service territory; travel as needed.
• Collaborate with teams across agents, underwriting, marketing and colleagues.

Kenntnisse

Property claims experience

Investigation skills

Negotiation

Settlement techniques

Claims management

Property insurance knowledge

Judgment

Communication

Organization

Licensing

Commercial property claims

Insurance education

Ausbildung

Bachelor's degree

Adjuster license

Jobbeschreibung

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Property Claims Adjuster (Inside) based in the United States.

The Property Claims Adjuster will investigate, evaluate, negotiate, and resolve property insurance claims through phone-based and other remote communication channels.

This role covers both personal and commercial property losses, including structural damage, contents, additional living expenses, scheduled property, and business income claims.

You will deliver responsive, tailored service to policyholders while coordinating with independent adjusters and preferred contractors to support accurate, timely claim resolution.

Working closely with internal claims teams and other business partners, you will ensure claims are handled in accordance with policy coverage, regulatory requirements, and established procedures.

The position requires strong investigative judgment, negotiation skills, and the ability to manage a consistent monthly claims workload.

This is a full-time remote opportunity for an experienced claims professional who values customer service, collaboration, and continued development in the property insurance field.

Key Responsibilities

• Investigate and Resolve Property Claims: Review personal and commercial property losses, including structural damage, contents, additional living expenses (ALE), scheduled property, and business income claims. Assess coverage, investigate circumstances, estimate damages, determine claim values, negotiate settlements, and close claims.
• Deliver Customer-Focused Claims Service: Communicate with policyholders by phone and other internal channels, answer coverage questions, explain claim decisions, and provide a responsive, professional claims experience.
• Coordinate External Claims Support: Assign preferred contractors and independent adjusters when field inspections or additional expertise are needed. Review their work to ensure quality, accuracy, and timely service.
• Support Specialized Claims Activities: Assist resolution specialists with assigned tasks, including contents valuation and depreciation holdback calculations, while helping move claims toward appropriate resolution.
• Follow established claims procedures for communication, coverage verification, loss investigation, liability assessment where applicable, valuation, reporting, documentation, negotiation, and settlement.
• Meet Productivity Expectations: Investigate and close an average minimum of 70 claim elements per month, or 85 per month for roles focused primarily on contents claims.
• Contribute to Catastrophe Response: Support catastrophe claims operations across the company's service territory, including overnight travel or extended stays when requested.
• Collaborate Across Teams: Participate in claims and cross-functional initiatives as assigned, maintaining effective communication with agents, sales representatives, underwriting, marketing, colleagues, and other stakeholders.

Qualifications

• Relevant experience as an inside property claims specialist or equivalent role within the insurance industry.
• A college degree or equivalent education in insurance or business.
• Strong knowledge of property claims investigation, valuation, negotiation, settlement techniques, and claims management practices.
• Familiarity with personal and commercial property insurance products, policy coverage, applicable legal developments, and claims-handling procedures.
• Demonstrated ability to investigate claims thoroughly, assess documentation and damages, exercise sound judgment, and reach appropriate settlement decisions.
• Excellent communication, interpersonal, and negotiation skills, with the ability to build professional working relationships with policyholders, agents, contractors, colleagues, and other stakeholders.
• Strong organizational skills and the ability to manage multiple claims, monitor external service providers, meet productivity targets, and maintain accurate records.
• Willingness to obtain and maintain all required adjuster licenses, including passing applicable state licensing examinations within six months of hire.
• Ability to support catastrophe claims assignments when requested, including overnight travel or extended stays.
• Experience handling commercial property claims.
• Continuing insurance education through IIA, CPCU, or another accredited insurance education provider.

Salary and Benefits

55,132-88,210 USD, plus bonus eligibility and benefits.

Medical, dental, and vision insurance.

Company-provided life insurance and income protection plans.

Eligibility to participate in a company incentive bonus program.

401(k) retirement plan with a 100% company match on contributions up to 7% of annual salary, according to the plan terms.

Paid time off, paid holidays, and floating holidays.

Remote work flexibility, subject to residence in an approved state and the role's requirements.