Remote Program Specialist: Data & Operations Lead

CLEAResult Consulting; United States; Remote; USD 49,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid vacation and leave

Volunteer time

Recognition program

Employee Assistance Program

Access to on-demand training

Job summary

CLEAResult is seeking a Program Specialist to ensure smooth delivery of projects and programs, working remotely to support teams in multiple states. The role emphasizes data management, metrics, reporting, and process improvement, with a focus on client interaction and contract compliance.

The ideal candidate will have 2–4 years in customer engagement, a Bachelor's degree, and the ability to lead teams and produce regular program reports.

Qualifications

• Proven ability to analyze program data and generate insights.
• Experience coordinating client and account interactions.
• Leadership skills to train and review team work and ensure timelines.
• Experience producing regular, compliant program reports.

Responsibilities

• Manage program data and conducts analysis.
• Program scope reporting and goal setting, client, and account management interaction.
• Team lead - train, review work quality, oversee timelines, address system functionality, and drives process improvements.
• Produces regular reports while ensuring compliance with terms of the contract, the relevance of content, and professional presentation.

Skills

Data analysis

Client management

Team leadership

Reporting

Education

Bachelor's degree

Job description

CLEAResult is seeking a Program Specialist to ensure smooth delivery of projects and programs, working remotely to support teams in multiple states. The role emphasizes data management, metrics, reporting, and process improvement, with a focus on client interaction and contract compliance.

The ideal candidate will have 2–4 years in customer engagement, a Bachelor's degree, and the ability to lead teams and produce regular program reports.