Remote Program Manager, Volunteer Engagement

American Red Cross; New Jersey; Remote; USD 81,000 - 93,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Health Spending Accounts & Flexible

PTO starting 15 days/year

11 paid holidays

401K with up to 6% match

Paid Family Leave

Disability Insurance

Service Awards and recognition

Job summary

American Red Cross is seeking a Program Manager to support volunteer workforce engagement across SAF/ISD and Corporate Departments. This fully remote role acts as the primary relationship manager for an assigned portfolio, partnering with program managers, business leads, and stakeholders to advance mission objectives.

The position emphasizes consultation, coordination, and operational support, including onboarding, recruitment, and data-driven workforce planning.

Qualifications

• Education: Bachelor's degree or equivalent combination of education and related experience required.
• Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required.

Responsibilities

• Serve as the primary point of contact and relationship manager for an assigned portfolio of SAF/ISD and Corporate Departments.
• Build and maintain strong working relationships with program managers, department stakeholders, Volunteer Services teams, volunteer leaders, and cross-functional partners.
• Consult with departments to identify workforce needs and determine appropriate volunteer engagement and recruitment strategies.
• Support departments in implementing recruitment plans, promoting opportunities, and navigating volunteer workforce processes.
• Coordinate communications, meetings, briefings, presentations, and stakeholder updates.
• Manage and support Volunteer Connection activities, including position management, reporting, recruitment workflows, and volunteer engagement processes.
• Provide guidance on volunteer workforce policies, processes, and best practices.

Skills

Communication skills

Presentation skills

Interpersonal skills

Analytical thinking

Teamwork

Budgeting

MS Office

Education

Bachelor's degree

Tools

MS Office

Job description

American Red Cross is seeking a Program Manager to support volunteer workforce engagement across SAF/ISD and Corporate Departments. This fully remote role acts as the primary relationship manager for an assigned portfolio, partnering with program managers, business leads, and stakeholders to advance mission objectives.

The position emphasizes consultation, coordination, and operational support, including onboarding, recruitment, and data-driven workforce planning.