(Remote) Product Manager

N. Harris Computer Corporation - CAD; Town of Texas (WI); Remote; USD 80,000 - 110,000; Full time

Job summary

Join a forward-thinking company as a Software Product Manager, leading innovative software solutions in the utilities sector. In this remote role, you will manage the full product lifecycle, from concept to launch, ensuring compliance with industry standards. You will collaborate with diverse teams, interpret customer needs, and stay ahead of market trends. With a focus on enhancing customer relationships and product performance, you will play a pivotal role in shaping the future of utility-focused software. Enjoy a competitive benefits package, including comprehensive healthcare, stock ownership, and generous vacation time.

Benefits

3 weeks' vacation and 5 personal days

Comprehensive Medical, Dental, and Vision benefits

Employee stock ownership

RRSP / 401k matching programs

Lifestyle rewards

Remote work

Qualifications

• 3+ years of complex software product management experience.
• Knowledge of SaaS and cloud-based solutions is essential.

Responsibilities

• Develop and maintain the product roadmap aligned with market insights.
• Collaborate with teams to ensure the delivery of superior products.

Skills

Software Product Management

Communication Skills

Analytical Skills

Project Management

Customer Care Solutions

SaaS and Cloud Solutions

Team Collaboration

Leadership Skills

Market Analysis

Regulatory Compliance

Education

Bachelor's Degree in Business or related field

Job description

Join our Harris' dynamic Cognera team as a Software Product Manager and lead the development of innovative software solutions across three distinguished brands in the utilities sector. Your role will encompass the full product lifecycle management, from conceptualization to market launch, ensuring our products meet the complex demands of international deregulated energy markets. With a focus on interpreting industry standards and customer needs, you will craft detailed user stories and requirements to shape the future of our software portfolio.

This remote role welcomes candidates anywhere in Canada and the US in the CST timezone. This role requires travel up to 5% between Canada and the US. A valid passport is required.

What your impact will be :

• Develop and maintain the product roadmap, aligning with market insights, competitive landscape, customer input, and strategic goals.
• Collaborate with cross-functional teams to define feature sets, prioritize development, and ensure the delivery of superior products.
• Stay abreast of industry trends and technological advancements to ensure our offerings are cutting-edge and fulfill market demands.
• Partner with sales to refine product narratives, pricing strategies, and market entry plans.
• Work with customer success teams to integrate user feedback into product enhancements and monitor engagement and satisfaction levels.
• Uphold regulatory and industry standards compliance for our utility-focused software products.
• Establish and monitor KPIs to evaluate product performance and inform decision-making.

What we are looking for :

• 3+ years of complex software product management experience.
• Familiarity with customer care and billing solutions.
• Energy and utility experience in deregulated markets is highly desirable.
• Exceptional communication, teamwork, and leadership capabilities.
• Robust analytical skills and a proven ability to manage projects.
• Self-starter with the capacity to excel in a fast-paced setting.
• A successful history of launching and growing software products.
• Knowledge of SaaS and cloud-based solutions.
• Openness to travel as business needs dictate.

What we can offer :

• 3 weeks' vacation and 5 personal days
• Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
• Employee stock ownership and RRSP / 401k matching programs
• Lifestyle rewards
• Remote work and more!

About Harris :

is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.

About Cognera :

Cognera offers proven, cost-effective billing and customer care solutions to enable your organization to meet increasing customer demands and industry requirements. Our billing, business intelligence and information solutions help Competitive Energy Retailers and Utilities manage complex data. Cognera will help you improve customer relationships and make you Smart Grid ready quickly, without the large upfront financial investment.