Remote Product Analyst - Patient Experience & Data

LIFESTANCE HEALTH INC; United States; Remote; USD 72,000 - 86,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Disability insurance

Life insurance

401k match

Parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Product Analyst to advance patient experience by translating needs into product requirements and delivering data-driven solutions across scheduling, intake, engagement, and care continuity. The role partners with Product, Engineering, Clinical Operations, and Data teams to ground decisions in patient workflows and measurable outcomes.

You will analyze EHR and engagement data, define KPIs, and support roadmap planning while maintaining documentation and stakeholder

Qualifications

• 1–4 years of experience in product analysis, business analysis, healthcare operations, or data analytics
• Strong ability to translate business needs into structured requirements
• Experience working with data (SQL, Excel, BI tools, or similar)
• Excellent communication and organizational skills
• Preferred: exposure to healthcare technology, EHR systems, or clinical workflows
• Understanding of interoperability standards (FHIR, APIs)
• Experience supporting UAT, process improvement, or workflow analysis

Responsibilities

• Translate business and clinical needs into clear functional specifications, user stories, and acceptance criteria
• Maintain and refine the product backlog in partnership with the Product Manager
• Support roadmap planning through feasibility analysis, effort estimation, and dependency mapping
• Data & Analytics: Query and analyze EHR, operational, and engagement data to inform product decisions
• Partner with Data/BI teams to define and validate KPIs tied to product performance
• Develop working knowledge of patient workflows (e.g., scheduling, documentation, billing, care coordination)
• Participate in workflow observation, user interviews, and stakeholder discovery sessions
• Act as liaison between Engineering, Clinical Operations, Compliance, and IT Support agile ceremonies
• Track and communicate dependencies, risks, and action items across workstreams
• Maintain product documentation (process maps, decision logs, data dictionaries, system diagrams)
• Prepare release notes, training materials, and stakeholder communications
• Support the Product Manager with executive summaries, reporting, and meeting materials

Skills

SQL

Excel

BI tools

Communication

Agile

FHIR APIs

EHR systems

Tools

EHR systems

Clinical data systems

Job description

LifeStance Health is seeking a Product Analyst to advance patient experience by translating needs into product requirements and delivering data-driven solutions across scheduling, intake, engagement, and care continuity. The role partners with Product, Engineering, Clinical Operations, and Data teams to ground decisions in patient workflows and measurable outcomes.

You will analyze EHR and engagement data, define KPIs, and support roadmap planning while maintaining documentation and stakeholder