Remote Principal Product Manager, Aftermarket

GE Aerospace; Helena (MT); Remote; USD 152,000 - 202,000; Full time

Benefits offered by this job

Health benefits

HealthAhead program

401(k) retirement plan with company-m

Retirement plan with company matching

Job summary

GE Aerospace is seeking a Principal Technical Product Manager – Aftermarket to own the product vision, strategy and roadmap for the digital solutions supporting the Service & Repair value streams in Avionics & Power & Propulsion. You will lead a portfolio of ERP and enterprise applications with Product Owners to improve turnaround time, cost, quality and customer experience.

You will be accountable for the end-to-end digital lifecycle of the Service & Repair and aftermarket portfolio, balancing

Qualifications

• Bachelor’s degree from accredited university or college with minimum of 10 years of professional experience OR Associates degree with minimum of 13 years of professional experience OR High School Diploma with minimum of 15 years of professional experience.
• Minimum of 7 years of overall professional experience, including at least 3 years in ERP product management, Service & Repair / MRO, or aftermarket solutions.
• Note: Military experience is equivalent to professional experience.
• Must be legally authorized to work in the United States as a US citizen.

Responsibilities

• Set the vision, strategy and roadmap for the Service & Repair and Aftermarket product portfolio.
• Act as the technical IT owner for the full repair lifecycle: quotation, repair order induction, inspection and repair execution, materials and spare parts, shipment, invoicing and warranty.
• Partner with Aftermarket, Repair shops, Supply Chain, and Finance leaders to understand business problems, align IT investments and turn business outcomes into an enterprise-wide product roadmap.
• Coordinate a portfolio of 10+ products that make up the aftermarket application suite, including ERP Oracle modules such as Service/Depot Repair, Order Management, Inventory and Procurement, plus integrated shop-floor, MRO and customer-facing applications.
• Standardize and simplify the Service & Repair process across sites and D&S ERP Oracle instances, eliminate technical debt and customizations, and drive cost-out and modernization initiatives, including cloud and ERP transformation.
• Define and track product KPIs (repair turnaround time, on-time delivery, quote cycle time, system availability, customer satisfaction) and use them to prioritize the roadmap and demonstrate value.
• Manage risks, scope changes, dependencies and non-standard events across multiple interdependent programs, and provide clear status reporting and communication to senior leadership.
• Influence executive-band stakeholders and shape strategy, resource allocation and policy for the area of responsibility.
• Ensure solutions meet Aerospace quality, regulatory and compliance requirements, including traceability, airworthiness release documentation, export control, cybersecurity (CMMC, UK Cyber Essentials, etc.) and SOX.
• Build a culture of customer focus, Lean continuous improvement and high performance that drives innovation; navigate ambiguity and prioritize conflicting demands.

Skills

Oral and written communication

Interpersonal skills

Leadership

Problem solving

Project management

Education

Bachelor’s degree

Associates degree

High School Diploma

Tools

Oracle E-Business Suite

Oracle Fusion Cloud

SAP

Job description

GE Aerospace is seeking a Principal Technical Product Manager – Aftermarket to own the product vision, strategy and roadmap for the digital solutions supporting the Service & Repair value streams in Avionics & Power & Propulsion. You will lead a portfolio of ERP and enterprise applications with Product Owners to improve turnaround time, cost, quality and customer experience.

You will be accountable for the end-to-end digital lifecycle of the Service & Repair and aftermarket portfolio, balancing