REMOTE Pharmacy Technician - NY State Resident

Actalent; City of Albany (NY); Remote; USD 25,000 - 28,000; Full time

Job summary

Actalent is seeking a Pharmacy Technician to support multiple pharmacy operations, including formulary management, audit and recovery, Medicare Part D/B, and state health programs. You will review requests from physicians, pharmacies, and members, research issues, and collaborate with clinical pharmacists to ensure accurate, compliant, and timely processing of pharmacy-related requests.

This contract-to-hire position is based in Albany, NY, and requires residency in New York.

Qualifications

• High school diploma or GED.
• At least 1 year of experience as a Pharmacy Technician.
• Experience with formulary management, prior authorization, or claims processing.
• Strong data entry skills and attention to detail.

Responsibilities

• Review and process formulary change requests from health plans and submit updates to the pharmacy claims processor.
• Generate, maintain, and review formulary status grids for accuracy and contract compliance.
• Use reports to perform audits and quality checks on current formulary status.
• Assist clinical pharmacists with formulary database maintenance and website updates.
• Review paid claims for quantity and billing discrepancies and communicate findings to pharmacies.
• Take member inquiry calls regarding pharmacy benefits and prior authorizations.

Skills

Pharmacy technician experience

Formulary management

Prior authorization

Claims processing

Data entry

Attention to detail

Education

High school diploma or GED

Job description

Job Description

The Pharmacy Technician supports multiple pharmacy operations areas, including formulary management, pharmacy audit and recovery, pharmacy service center, Medicare Part D and Part B, appeals, state health programs pharmacy operations, prior authorization, and oversight and audit support. Using established guidelines, this role reviews requests from physicians, pharmacies, medical groups, and members for prescription drugs and pharmacy benefits, researches and resolves issues, and collaborates closely with clinical pharmacists and other healthcare professionals to ensure accurate, compliant, and timely processing of pharmacy-related requests.

Job Title: Pharmacy Technician

• MUST RESIDE IN THE STATE OF NEW YORK***

Job Description

The Pharmacy Technician supports multiple pharmacy operations areas, including formulary management, pharmacy audit and recovery, pharmacy service center, Medicare Part D and Part B, appeals, state health programs pharmacy operations, prior authorization, and oversight and audit support. Using established guidelines, this role reviews requests from physicians, pharmacies, medical groups, and members for prescription drugs and pharmacy benefits, researches and resolves issues, and collaborates closely with clinical pharmacists and other healthcare professionals to ensure accurate, compliant, and timely processing of pharmacy-related requests.

Responsibilities

• Review and process formulary change requests from health plans and submit updates to the pharmacy claims processor.
• Generate, maintain, and review formulary status grids to ensure accuracy and contract compliance.
• Use reports to perform audits and quality checks on current formulary status.
• Assist clinical pharmacists with formulary database maintenance and updates to the company website.
• Perform a variety of assignments related to pharmacy audit and recovery functions.
• Review paid claims for quantity and billing discrepancies and communicate findings to pharmacies.
• Send fax inquiries to pharmacies regarding audit findings and respond to faxed correspondence.
• Answer incoming calls from pharmacies and respond appropriately to questions and concerns.
• Update databases, including Access, with information from phone calls, faxes, and emails.
• Take member inquiry calls regarding pharmacy benefits, including prior authorization requests.
• Maintain expert knowledge of Medicare pharmacy benefits and formularies, including relevant regulations.
• Educate members on their specific pharmacy benefits and explain options such as prior authorization requests.
• Process member‑submitted pharmacy claims accurately and efficiently.
• Review requests from physicians and pharmacies for non‑formulary drugs, drugs requiring prior authorization, and prescriptions that exceed quantity or cost limits.
• Assign, enter, and document prior authorizations into the appropriate claims processing system.
• Answer phone calls related to prior authorization inquiries and provide clear information.
• Research and resolve issues using appropriate reference materials and tools.
• Understand and interpret pharmacy and medical benefits to support accurate decision‑making.
• Review and process Medicare Part D event (PDE) files.
• Assist with pharmacy claims correction projects and perform audits and quality checks on active prior authorization claims.
• Help identify and correct eligibility and group issues and process member claims as needed.
• Serve as a liaison to internal and external departments for state health program pharmacy operations.

Qualifications

• High school diploma or GED.
• At least 1 year of experience as a Pharmacy Technician.
• Experience with pharmacy operations such as formulary management, prior authorization, or claims processing.
• Strong data entry skills and attention to detail.

Job Type & Location

This is a Contract to Hire position based out of Albany, NY.

Pay And Benefits

The pay range for this position is $18.00 - $20.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave).

Job Type & Location

This is a Contract to Hire position based out of Albany, NY.

Application Deadline

This position is anticipated to close on Nov 17, 2026.

Workplace Type

This is a fully remote position.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.