Remote Pharmacy Tech Support Specialist

IQVIA; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare solutions provider is seeking a Pharmacy Tech Support Call Center Representative. This work-from-home position involves answering support calls from patients and pharmacies, providing initial support, and documenting resolutions. Candidates should have pharmacy technician experience, a high school diploma, and preferably call center experience. The hourly pay is $18. This opportunity is open to residents of the United States.

Qualifications

• High School diploma or equivalent is required.
• Pharmacy Technician experience is mandatory.
• HIPAA certification is necessary.

Responsibilities

• Provide initial support for customer requests via various contact methods.
• Quickly assess and provide first-level support for user issues.
• Document resolutions and escalate unresolved issues promptly.
• Identify operational challenges and recommend solutions.
• Work 40 hours per week under moderate supervision.

Skills

Pharmacy Technician experience

Call center experience

Bi-lingual (English/Spanish)

Education

High School Diploma or equivalent

HIPAA certification

Job description

A leading healthcare solutions provider is seeking a Pharmacy Tech Support Call Center Representative. This work-from-home position involves answering support calls from patients and pharmacies, providing initial support, and documenting resolutions. Candidates should have pharmacy technician experience, a high school diploma, and preferably call center experience. The hourly pay is $18. This opportunity is open to residents of the United States.