Remote Patient Care & Scheduling Specialist

Geisinger; Pennsylvania; Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits

Tuition reimbursement

401(k) plan

Generous PTO

Job summary

Geisinger is seeking a Remote Appointment Scheduling Associate to coordinate patient appointments from home in Pennsylvania. The role emphasizes matching physician-specific scheduling guidelines with patient preferences using technology and maintaining clear, multi-channel communication across patients, physicians, and staff.

Responsibilities include collecting accurate registration data, handling referrals, and answering status inquiries, with 40 hours per week in a day shift schedule.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of customer service experience required.
• Strong teamwork and time-management skills; ability to work independently.

Responsibilities

• Schedules patient appointments and provides prep instructions per guidelines.
• Completes basic registration and verifies demographic and insurance information.
• Ensures requests are satisfied within the referring provider's time frame.
• Processes referrals and obtains referrals for physician offices as needed.
• Answers questions about appointment status for patients and referring physicians.

Skills

Teamwork

Time Management

Working Independently

Education

High School Diploma or GED

Job description

Geisinger is seeking a Remote Appointment Scheduling Associate to coordinate patient appointments from home in Pennsylvania. The role emphasizes matching physician-specific scheduling guidelines with patient preferences using technology and maintaining clear, multi-channel communication across patients, physicians, and staff.

Responsibilities include collecting accurate registration data, handling referrals, and answering status inquiries, with 40 hours per week in a day shift schedule.