Remote Ops & KPI-Driven Integration Manager

Jobgether; Remote; USD 90,000 - 130,000; Full time

Job summary

A recruitment partner is seeking a Business Operations Integration Manager for a remote role, pivotal in enhancing operational workflows and client experiences. This role requires strong leadership and management of both onshore and offshore teams, with an emphasis on KPIs and improving operational processes. Candidates should have extensive operations experience and excellent project execution skills, working in a supportive team environment that values professional development and work-life balance.

Benefits

Flexible remote working arrangement

Professional development opportunities

Work-life balance policies

Qualifications

• 5–10 years of operations experience, preferably in healthcare or services.
• Experience managing remote or offshore teams with standard operating procedures.
• Strong skills in project management and direct communication.

Responsibilities

• Run weekly KPI scorecard meetings and track actions.
• Improve scheduling workflows and enforce standard operating procedures.
• Manage the performance of offshore and onshore teams.
• Coordinate operational handoffs with support teams.

Skills

Operations experience

KPI/scorecard ownership

Remote team management

Project execution

Direct communication

Job description

A recruitment partner is seeking a Business Operations Integration Manager for a remote role, pivotal in enhancing operational workflows and client experiences. This role requires strong leadership and management of both onshore and offshore teams, with an emphasis on KPIs and improving operational processes. Candidates should have extensive operations experience and excellent project execution skills, working in a supportive team environment that values professional development and work-life balance.