Remote Ops Architect: Multimodal Network Analytics

The Landline Company; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) plan

Paid time off

Flight benefits

Company-paid life insurance

Job summary

The Landline Company is seeking an Operations Analyst / Industrial Engineer to own systems that keep our multimodal network running smoothly. Design schedules linking motorcoaches and airline partners, plan operations across stations, and refine processes to drive productivity and reliability.

This internal-consultant role involves digging into data, talking with drivers, dispatchers, and managers, and turning analysis into practical improvements that enhance passenger experience and overall

Qualifications

• 2–5 years of experience in transportation operations, logistics, aviation, fleet operations, or operations-focused consulting including transportation
• A degree in Industrial Engineering, Operations Research, Supply Chain, a related field or equivalent hands-on experience in an operations analyst, ops consulting, or industrial engineering role
• Strong data and analytical skills (Excel required; SQL, Python, or BI tools like Tableau/Power BI a plus)
• Comfort using and recommending AI tools to move quickly across a diverse and shifting set of projects
• Excellent communication and interpersonal skills with the ability to work with data and with frontline hourly staff
• A high-energy, self-directed approach and enthusiasm for solving operational problems in a fast-moving startup environment
• Familiarity with Fleetio, Samsara, or similar fleet-management/telematics platforms is a strong plus
• Comfort working remotely while collaborating across multiple locations and time zones
• The ability to think "bigger" than any single function as someone who understands the balancing act between commercial, finance, and operations, and can design solutions that serve the whole business rather than optimizing for one group at another's expense
• Six Sigma certification (Green Belt, Black Belt, etc.) is a nice-to-have
• <b>401(k) plan</b>
• <b>Paid time off</b>
• <b>Flight benefits</b>through our airline partners
• Company-paid life insurance

Responsibilities

• Design, build, and maintain schedules across motorcoach and multimodal network, balancing passenger connections, crew utilization, and cost
• Lead operations planning as we scale into new markets and add stations
• Analyze operational performance data to identify bottlenecks, inefficiencies, and opportunities for improvement
• Design and document processes and standard operating procedures that scale across locations
• Develop metrics, dashboards, and reporting to track productivity, on-time performance, and asset utilization
• Support capacity planning, resource allocation, and continuous-improvement initiatives
• Develop metrics, dashboards, and reporting to track productivity, on-time performance, and asset utilization
• Act as an internal consultant to station teams, dispatch, and leadership, forging relationships across the operations groups, surfacing their biggest pain points, and translating analysis into practical, on-the-ground process improvements
• Support capacity planning, resource allocation, and continuous-improvement initiatives

Skills

Excel

SQL

Python

BI tools

AI tools

Communication

Six Sigma

Education

Industrial Engineering

Operations Research

Supply Chain

Tools

Tableau

Power BI

Fleetio

Samsara

Job description

The Landline Company is seeking an Operations Analyst / Industrial Engineer to own systems that keep our multimodal network running smoothly. Design schedules linking motorcoaches and airline partners, plan operations across stations, and refine processes to drive productivity and reliability.

This internal-consultant role involves digging into data, talking with drivers, dispatchers, and managers, and turning analysis into practical improvements that enhance passenger experience and overall