Remote Operations Control (ROC) Operator

CAMS - Texas; Houston (TX); Remote; USD 67,000 - 118,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Tuition reimbursement

Job summary

CAMS is seeking a Remote Operations Center (ROC) Operator to monitor and control CAMS managed wind, PV, and BESS assets in a 24/7 environment. The role ensures safe, reliable operations while adhering to NERC cybersecurity and ISO/Tariff requirements.

You will coordinate with ROC leadership, field personnel, and external partners, respond to alarms, review logs, and maintain documentation while rotating 12-hour shifts across days and nights.

Qualifications

• High school diploma required with 1+ years in energy-related remote operations or related field.
• Two-year college degree in Electrical Technology or related engineering field preferred for Operator II.
• Proficiency with SCADA/EMS applications and ability to interpret electrical diagrams.
• Willingness to work rotating 12-hour shifts, including nights, weekends, and holidays.

Responsibilities

• Monitor and operate multiple substations and power plant resources using SCADA systems to maximize reliability and production.
• Coordinate with ROC leadership, O&M, asset managers, NERC/compliance, and external stakeholders to ensure compliance and reliability.
• Respond to alarms and abnormal conditions and initiate timely corrective actions.
• Maintain shift logs, setpoint changes, and compliance documentation.
• Communicate effectively with customers and other control centers to provide updates and coordinate activities.

Skills

SCADA/EMS

Alarm management

One-line diagrams interpretation

Communication skills

Education

High school diploma

Electrical technology/engineering degree (2-year college)

Tools

Microsoft Office (Word, Excel, Teams)

Job description

CAMS is currently seeking a Remote Operations Center (ROC) Operator to monitor and control the operation of all CAMS managed wind, Photovoltaic (PV), and Battery Energy Storage System (BESS) assets.

Each CAMS ROC operator is responsible for the safe and reliable operation of all CAMS monitored Wind, PV, and BESS assets. This involves maintaining high operational standards to maximize system performance while adhering to all relevant compliance requirements. The CAMS ROC operator also guarantees that operations are aligned with the NERC Cybersecurity and Reliability Standards, which are critical for safeguarding the integrity and security of the energy infrastructure. Additionally, ROC operators are tasked with operating in strict accordance with Regional Transmission and ISO Tariffs, ensuring the reliable and efficient functioning of generation assets within the bulk electric system. This comprehensive approach aims to support a resilient, secure, and efficient energy supply, meeting both regulatory standards and operational excellence.

Essential Duties and Responsibilities

• Monitor and operate multiple substations and power plant resources using SCADA systems, DAS platforms, alarm management, and other computer systems to ensure system reliability and maximize site production.
• Coordinate with internal stakeholders (ROC leadership, O&M, Asset Managers, NERC/Compliance, etc.), and external stakeholders (asset owner, Transmission Operators (TOP), Qualified Scheduling Entities (QSE), Independent System Operator (ISO), Regional Transmission Operator (RTO), Balancing Authorities (BA) to maximize system reliability, performance and assure contractual and regulatory compliance.
• Accountable for safe, reliable, and compliant daily operations for all sites.
• Respond to alarms and abnormal system conditions, initiating timely corrective actions.
• Ability to assess risk and resolve problems in a timely manner.
• Coordinate with field personnel during routine operations, maintenance, and emergencies.
• Maintain accurate shift logs, operational records, setpoint changes, and compliance documentation.
• Understand and follow 3-part communication requirements for all incoming and outgoing calls.
• Ensure compliance with cybersecurity, physical security, and access control procedures.
• Contribute to continuous improvement of procedures and system reliability.
• Effectively communicate with customers and other control centers to provide updates, outage information, coordinate activities, and ensure seamless operations
• Anticipate customer needs and proactively address concerns, ensuring a positive experience aligned with CAMS values.

Qualifications and Skills

Required Skills – Operator I

• High school diploma AND 1+ years of experience in any of the following fields: renewable or utility remote operations, power plant operations, industrial control systems, military technical operations or related energy sector.
• Must contain a basic electrical understanding to be able to learn more complex electrical systems. Familiarity with the following: Ohm's Law/AC and DC electricity/Kirchoff's Laws/Solar Panel Operation/Inverter Operation/Power Transformer Operation/Transmission Basics.
• Must be able to interpret one-line electrical diagrams and analytical graphs.
• Must be willing to work a rotating shift schedule and work overtime, including nights, weekends and holidays.
• Must be comfortable working at a computer in an office setting for 12 hours at a time.
• Ability to communicate orally over the phone as well as in written electronic format.
• Experience and working knowledge with Microsoft Office suite of tools including Word, Excel and Teams.

Required Skills – Operator II

• Two-year college degree in Electrical Technology, other engineering related degree, or 2 years of remote operation control center experience in either utility scale renewables, transmission or generation.
• 2 years of working knowledge and experience with Supervisory Control and Data Acquisition (SCADA) or Energy Management System (EMS) applications.
• 2 years of relevant working knowledge or direct work experience with one or more ISO/RTOs (ERCOT, MISO, PJM, CAISO, SPP, NYISO, AESO)

Required Skills – Operator III

• Minimum of 24 consecutive months as a Consolidated Asset Management Services (CAMS) employee.
• 5 years of remote operation control center experience in either utility scale renewables, transmission or generation.
• 5 years of working knowledge and experience with Supervisory Control and Data Acquisition (SCADA) or Energy Management System (EMS) applications.
• 5 years of relevant working knowledge or direct work experience with either ERCOT, MISO, PJM, CAISO, SPP, NYISO, AESO or other ISO or RTO.

Physical Requirements

• Ability to work rotating 12-hour shifts including nights, weekends and holidays.
• Ability to work on-call including nights, weekends and holidays
• Capable of operating computer systems and control interfaces for prolonged periods.
• Capacity to remain alert and focused during extended periods of monitoring and control activities.
• Ability to lift and carry objects up to 25 pounds.
• Ability to monitor alarms and system indicators using accurate auditory and visual perception.
• Good vision and hearing abilities to monitor alarms and system indicators effectively.
• Excellent hand-eye coordination and manual dexterity for operating control interfaces.
• Strong communication skills to relay information clearly and effectively to team members, clients, and on-site personnel.
• Willingness to undergo training in safety procedures and emergency protocols in the event of an evacuation-related emergency.

$66,500 - $118,000 a year

Applicants must possess a valid driver's license and maintain a clean driving record, as this position requires occasional travel for company business. Candidates should be comfortable operating a vehicle as part of their job responsibilities and must meet any applicable company and insurance requirements.

CAMS offers a variety of excellent benefits. Full-time employees are offered the following: medical, dental, vision, LTD, STD, and Life insurance plans. You can even select additional “al la carte” benefits to meet all your needs. You can also enroll in our 401k, flex spending accounts for medical and childcare needs, and participate in our employee referral and tuition reimbursement programs.

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

We believe in transparency and providing candidates with important information to make informed decisions. The salary range for this position is commensurate with experience, qualifications, and location. Actual compensation will be determined based on several factors, including but not limited to skills, experience, and relevant qualifications.

This range represents the base salary and does not include other forms of compensation, such as bonuses, benefits, or equity, which may be offered in addition to the base pay. The company reserves the right to modify compensation ranges at any time in accordance with business needs and market conditions.