Remote Operations Center Specialist

WarnerMedia; Atlanta (GA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Warner Bros. Discovery seeks a Remote Technical Specialist to coordinate live sports and entertainment operations. The role requires sustaining communication between remote and on-site teams and maintaining a continuous technical monitoring station during broadcasts.

You will lead technical planning, document event details, and resolve issues under pressure while supporting studio and remote operations engineering to ensure smooth set ups and air. Willingness to travel may be required.

Qualifications

• BS/BA degree preferred.
• Minimum of 4 years of network-level broadcast production experience.
• Experience in live game/remote/studio productions.
• Proficient in planning and documentation for live productions.
• Experience monitoring video and audio signals for live events.
• Familiarity with Remote Operations and Production Control Room.
• Ability to lead technical meetings and work independently.
• Willing to work non-traditional hours, including weekends/holidays.

Responsibilities

• Manage and communicate the technical details of all MFP productions.
• Resolve potential production issues and resource conflicts in advance.
• Monitor and manage incoming/outgoing video for all live MFP productions.
• Participate in pre- and post-show technical meetings as necessary.
• Prepare and distribute documentation of event details to stakeholders.
• Assist with MFP production setup and ensure production plans are followed.
• QC video and audio signals for air.
• Ensure routing is configured and properly directed.
• Liaise between site and PCR operations for audio/video.
• Troubleshoot issues and escalate to appropriate teams.
• Work with onsite operators to fax off-site equipment.
• Manage VLANs to production equipment.
• Provide timely communication of technical issues impacting live productions.
• Collaborate with Studio/Remote Tech Ops and Live Production Engineering.

Skills

Network-level broadcast

Video routing

Audio routing

Live event support

Technical meetings

Documentation

Remote Operations familiarity

Flexibility

Education

BS/BA degree preferred

Job description

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role

The Remote Technical Specialist provides coordination, oversight, communication, and documentation necessary to establish and maintain consistency in our Live Sports and Entertainment Operations. This position will also maintain collaborative relationships between WBD Techwood Studios Technical Operations and Remote Technical Operations teams, BEST Engineering and our Sports and Entertainment partners.

The ideal candidate will have the ability to make decisions under pressure, delegate tasks effectively, and communicate efficiently in a fast-paced environment to resolve any issues that arise. This position will maintain a technical monitoring station during live shows.

Your Role Accountabilities

Technical Planning and Coordination

• Manage and communicate the technical details of all MFP productions.
• Resolve potential production issues and resource conflicts in advance of production.
• Monitor and manage incoming/outgoing video for all live MFP productions.
• Participate in pre and post-show technical meetings as necessary.
• Prepare and distribute documentation of event details to relevant stakeholders.

Studios On-Site Event Support

• Assist with MFP production setup, fax, and ensure production plans are followed.
• QC (Quality Control) video and audio signals for air.

Communication and Documentation

• Ensure incoming/outgoing routing is configured and routed accordingly.
• Function as the audio and video liaison between site and PCR (Production Control Room) operations.
• Troubleshoot technical issues and communicate to appropriate teams to help resolve.
• Work with onsite operators to fax off site equipment.
• Manage network VLAN’s to production equipment.
• Provide timely, high-level communication of technical issues that impact live productions.
• Collaborate with Studio and Remote Technical Operations, Live Production Engineering, and Operations to ensure smooth technical set up and execution for productions.

Strategic Technology Evaluation

• Collaborate with Production, Technical Operations, and Engineering to evaluate and determine the strategic use of future technology used in the Remote Operations Center and areas it touches.
• Assess technical operations methods and recommend changes where necessary.

Qualifications & Experiences

• BS/BA degree preferred.
• Minimum of 4 years of network-level broadcast production experience for live game, live remote, and/or live studio productions.
• Proficiency in technical planning and documentation for live sports, news, or entertainment productions.
• Experience in managing and monitoring video and audio signals for live events.
• Proficient in video and audio router operations.
• Knowledge of current industry audio and video standards.
• Familiarity with Remote Operations, Production Control Room operations, and technical liaison roles.
• Ability to lead technical meetings and resolve issues proactively.
• Must be able to work independently, and with small and large teams.
• Must be flexible and able to work non-traditional hours, including weekends and holidays.

Not Required but Preferred Experience

• TD, A1, Engineering or Technical Manager experience.
• Ability to handle the pressures of live programming and limited time constraints.
• Open to travel if required.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.