Remote Operations Center (ROC) Pilot – Drone Operations

Flyguys,-Inc.; Arbolada Addition (LA); Remote; USD 60,000 - 90,000; Full time

Job summary

FlyGuys is seeking a Remote Operations Center Pilot (Part 107 Drone Pilot) to support automated drone operations from our Remote Operations Center in Lafayette, Louisiana. This role remotely operates and monitors Drone-in-a-Box deployments for security monitoring, incident response, and operational awareness across enterprise sites.

As ROC Pilot you will supervise autonomous drones, perform pre-flight checks, monitor telemetry and video feeds, and coordinate with client security teams and

Qualifications

• FAA Part 107 Remote Pilot certification required.
• Minimum 1 year of commercial drone operations experience.
• Solid knowledge of airspace regulations, weather interpretation, and safety practices.
• Experience with mission planning software or remote platforms.

Responsibilities

• Conduct remote drone flights for automated patrol and incident response missions.
• Operate aircraft through remote command-and-control platforms in compliance with FAA regulations.
• Monitor and supervise autonomous drone deployments across multiple locations.
• Execute pre-flight system checks and mission preparation prior to flight operations.
• Maintain situational awareness of airspace, weather, and environmental conditions.
• Manage multiple drone deployments simultaneously within the operations center.
• Monitor live telemetry, video feeds, and system alerts during missions.
• Execute scheduled patrol routes and monitoring procedures.
• Identify anomalies, safety hazards, or security events during flight operations.
• Provide aerial situational awareness during operational incidents.
• Respond to automated security alerts or client-initiated requests.
• Conduct aerial verification of alarms or suspicious activity.
• Escalate operational incidents to operations leadership or client security teams.
• Coordinate with ground personnel, security teams, or law enforcement when required.
• Operate aircraft in accordance with FAA Part 107 regulations and applicable waivers.
• Follow SOPs for remote flight operations.
• Maintain accurate flight logs and mission documentation.
• Participate in safety reviews, operational debriefs, and training exercises.
• Monitor Drone-in-a-Box systems, including battery status, connectivity, and aircraft health.
• Identify and report technical issues related to aircraft, sensors, or software.
• Troubleshoot minor operational issues and elevate technical problems when required.
• Provide operational feedback to improve remote flight procedures and system performance.
• Maintain communication with operations supervisors and shift leads.
• Coordinate with client security personnel and internal operational teams.
• Support daily mission planning and operational readiness.
• Assist with incident documentation and post-mission reporting.

Skills

FAA Part 107 Remote Pilot

Commercial drone operations

Airspace awareness

UAS mission planning tools

Remote drone command platforms

Situational awareness

Multitasking

Communication skills

Tools

UAS mission planning tools

Flight monitoring platforms

LAANC knowledge

Job description

Location: Lafayette, Louisiana (Onsite - Remote Operations Center)

Company: FlyGuys

Employment Type: Full-Time

Department: Remote Operations

Position Overview

FlyGuys is seeking a Remote Operations Center Pilot (Part 107 Drone Pilot) to support automated drone operations from our Remote Operations Center. This role is responsible for remotely operating and monitoring drone deployments used for security monitoring, incident response, and operational awareness across multiple enterprise customer sites.

Remote Operations Center Pilots supervise autonomous Drone-in-a-Box (DIB) systems and conduct remote drone missions, including scheduled patrols, alarm verification, and situational awareness flights. Operators use advanced command-and-control software to launch, monitor, and control aircraft operating beyond visual line of sight under approved operational frameworks.

This role requires strong situational awareness, operational discipline, and the ability to make real-time decisions in dynamic environments. ROC Pilots work closely with operations leadership, client security teams, and technical support teams to ensure safe and effective drone operations.

Key Responsibilities

Remote Drone Operations

• Conduct remote drone flights for automated patrol and incident response missions.
• Operate aircraft through remote command-and-control platforms in compliance with FAA regulations.
• Monitor and supervise autonomous drone deployments across multiple locations.
• Execute pre-flight system checks and mission preparation prior to flight operations.
• Maintain situational awareness of airspace, weather, and environmental conditions.
• Manage multiple drone deployments simultaneously within the operations center.

Mission Monitoring & Oversight

• Monitor live telemetry, video feeds, and system alerts during missions.
• Execute scheduled patrol routes and monitoring procedures.
• Identify anomalies, safety hazards, or security events during flight operations.
• Provide aerial situational awareness during operational incidents.

Security & Incident Response

• Respond to automated security alerts or client-initiated requests.
• Conduct aerial verification of alarms or suspicious activity.
• Escalate operational incidents to operations leadership or client security teams.
• Coordinate with ground personnel, security teams, or law enforcement when required.

Compliance & Safety

• Operate aircraft in accordance with FAA Part 107 regulations and applicable waivers.
• Follow established Standard Operating Procedures (SOPs) for remote flight operations.
• Maintain accurate flight logs and mission documentation.
• Participate in safety reviews, operational debriefs, and training exercises.

System Monitoring & Equipment Oversight

• Monitor Drone-in-a-Box systems, including battery status, connectivity, and aircraft health.
• Identify and report technical issues related to aircraft, sensors, or software.
• Troubleshoot minor operational issues and elevate technical problems when required.
• Provide operational feedback to improve remote flight procedures and system performance.

Operational Coordination

• Maintain communication with operations supervisors and shift leads.
• Coordinate with client security personnel and internal operational teams.
• Support daily mission planning and operational readiness.
• Assist with incident documentation and post-mission reporting.

Required Qualifications

• FAA Part 107 Remote Pilot Certificate
• 1+ years of commercial drone operations experience
• Strong understanding of airspace regulations, weather interpretation, and aviation safety practices
• Experience with mission planning software or remote drone command platforms
• Ability to monitor multiple information streams simultaneously
• Strong situational awareness and decision-making ability
• Excellent written and verbal communication skills
• Ability to work within a structured operations center environment
• Willingness to work rotating shifts, including evenings or weekends if required
• Passes the required background checks by both FlyGuys and/or any additional requirements by the agency

Preferred Qualifications

• Experience with Drone-in-a-Box systems
• Experience with BVLOS or remote drone operations
• Background in law enforcement, military aviation, public safety, or security operations
• Experience working in command centers or incident monitoring environments
• Familiarity with Drone as First Responder (DFR) operations
• Experience with automated drone missions or remote fleet management
• Experience in monitoring live video feeds or security systems

Technical Skills

• Remote flight platforms and command software
• UAS mission planning tools
• Airspace awareness tools (LAANC, sectional charts)
• Live video monitoring and data interpretation
• Telemetry monitoring systems
• Radio and incident communication procedures

Key Competencies

• Operational Discipline - Ability to follow established flight procedures and operational protocols.
• Situational Awareness - Ability to interpret telemetry, video feeds, and environmental conditions in real time.
• Rapid Decision-Making - Ability to respond quickly and appropriately to operational alerts or incidents.
• Multitasking - Ability to monitor multiple drone deployments simultaneously while maintaining safety.
• Communication - Ability to clearly communicate with operations leadership, clients, and external stakeholders.

Work Environment

The ROC Pilot works from the FlyGuys Remote Operations Center in Lafayette, Louisiana.

The role includes:

• Multi-monitor workstation setups
• Real-time video and telemetry monitoring
• Continuous communication with operations leadership and client stakeholders
• Monitoring multiple drone deployments simultaneous

Operators may work rotating shifts depending on operational coverage requirements.

Physical Requirements

• Ability to sit for extended periods while monitoring operations
• Ability to focus on multiple screens simultaneous
• Ability to perform in a mission-critical operational environment

Why Join FlyGuys

FlyGuys is building the operational infrastructure for the next generation of autonomous drone deployments. As a Remote Operations Center (ROC) Pilot, you will help operate and scale drone systems across enterprise environments nationwide.

This role provides the opportunity to work at the forefront of autonomous aviation, security technology, and remote flight operations.