Remote Operations Business Analyst – PMO & Transformation

Howden Group Holdings; United States; Remote; USD 85,000 - 99,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Flexible PTO

Job summary

Howden Group Holdings is seeking an Operations Business Analyst for a 6-month remote contract to join the PMO. The BA will translate business needs into structured requirements, support program delivery with analysis and documentation, and provide an analytical foundation for program managers to drive execution during a fast-scaling insurance brokerage transformation.

The role requires 3–6 years of BA experience, familiarity with Agile, waterfall or hybrid methods, and tools like Monday.com.

Qualifications

• Strong analytical and structured thinking to translate business needs into requirements.
• Excellent written and verbal communication for diverse audiences.
• Ability to manage multiple tasks in a fast-paced environment with attention to detail.
• Collaborative and proactive, capable of cross-functional teamwork.
• Comfortable operating with ambiguity and contributing to solution design.

Responsibilities

• Elicit, document, and validate business requirements with PMO and stakeholders.
• Develop functional specs, use cases, user stories, and acceptance criteria.
• Conduct current-state analyses and gap assessments for future-state solutions.
• Support development of business cases and initiative intake per PMO standards.
• Track progress, risks, dependencies, and issues; maintain project documentation.

Skills

Analytical thinking

Written communication

Multitasking

Collaboration

Ambiguity tolerance

Education

Bachelor’s degree

CBAP/PMI-PBA a plus

Tools

Monday.com

Job description

Howden Group Holdings is seeking an Operations Business Analyst for a 6-month remote contract to join the PMO. The BA will translate business needs into structured requirements, support program delivery with analysis and documentation, and provide an analytical foundation for program managers to drive execution during a fast-scaling insurance brokerage transformation.

The role requires 3–6 years of BA experience, familiarity with Agile, waterfall or hybrid methods, and tools like Monday.com.