Remote Mortgage Servicing Analytics Analyst

Carrington; Honolulu (HI); Remote; USD 65,000 - 80,000; Full time

Benefits offered by this job

Healthcare plans

Discretionary 401(k) match

Educational reimbursement

Employee referral bonuses

Job summary

Carrington Mortgage Services is seeking a Default Reporting & Analytics Analyst to ensure accurate and timely reporting of government program portfolios. Develop reporting and analytics around default reporting, while following company policies, investor guidelines, and applicable laws.

The approved target pay range for this position is $65,000 to $80,000. You'll conduct root-cause analysis, define exceptions and report requirements, and collaborate with default management to address issues and

Qualifications

• Three plus (3+) years’ experience in multiple functional areas within loan servicing preferably within default.
• A minimum of one (1) year of experience with data analysis and auditing large sums of data and identifying discrepancies.
• A working knowledge of loan servicing terminology.
• A working knowledge of prominent loss mitigation programs and default timelines is plus.
• A working knowledge of Microsoft SQL programming and scripting a plus
• An ability to navigate loan servicing systems.
• Proficient in MS Office with advanced skills in Excel (i.e., including writing/using formulas such as vlookup, hlookup).
• Strong analytical and problem-solving skills.
• Ability to work on multiple projects simultaneously.

Responsibilities

• Conduct a root-cause analysis on identified issues and own resolution.
• Define exceptions and report requirements for accurate default reporting.
• Analyze business processes with default management and recommend improvements.
• Validate and troubleshoot exception reports and default data.
• Perform data analysis to ensure accuracy before delivery to customers.
• Alter existing reports to support ad-hoc business needs.
• Create and maintain process documentation and keep it up to date.
• Perform other duties and projects as assigned.

Skills

Root-cause analysis

Exception reporting

Data analysis

SQL

Excel formulas

Communication

Multitasking

Problem-solving

Reporting

Education

High school diploma or equivalent

Tools

MS SQL

MS Office

Job description

Come join our amazing team and work a remote schedule!

The Default Reporting & Analytics Analyst will be responsible for ensuring the accurate and timely reporting of Carrington Mortgage Servicing portfolios for government programs. Develop reporting and analytics surrounding default reporting. Perform all duties in accordance with the company’s policies and procedures, investor guidelines, and all US state and federal laws and regulations, wherein the company operates. The approved Target Pay range for this position is $65,000 to $80,000.

What you’ll do:

• Conduct a root-cause analysis on identified issues, take ownership of the issue from identification to resolution including communicating possible downstream implications.

• Defining the exceptions and report requirements needed to ensure accurate default reporting.

• Work closely with default management on identified issues and/or regulatory changes and analyze business processes and recommend improvements to correct data reporting errors.

• Validate and troubleshoot exception reports and default data from the system of record to ensure any discrepancies are being identified.

• Perform data analysis to ensure accuracy before delivery to internal and external customers.

• Alter existing reports to provide data for ad-hoc business needs.

• Create and maintain documentation of processes (i.e., job aides, reports, and procedures) and ensure they are up to date and accurate as all times per department policy.

• Perform other duties and projects as assigned.

What you’ll need:

• High school diploma or equivalent work experience.

• Three plus (3+) years’ experience in multiple functional areas within loan servicing preferably within default.

• A minimum of one (1) year of experience with data analysis and auditing large sums of data and identifying discrepancies.

• A strong working knowledge of loan servicing terminology.

• A working knowledge of prominent loss mitigation programs and default timelines is plus.

• A working knowledge of Microsoft SQL programming and scripting a plus

• An ability to navigate loan servicing systems.

• Proficient in MS Office with advanced skills in Excel (i.e., including writing/using formulas such as vlookup, hlookup, etc.) and Outlook.

• Strong analytical and problem-solving skills.

• Ability to work on multiple projects simultaneously.

• Ability to work under pressure and meet deadlines.

• Ability to make decisions that have moderate impact on the department’s credibility, operations, and services.

• Ability to organize and prioritize their own work schedule on short-term and long-term basis.

• Ability to effectively communicate with co-workers and management level associates within both internal and external customers.

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com .

What We Offer:

• Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.

• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.

• Customized training programs to help you advance your career.

• Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.

• Educational Reimbursement.

• Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

#LI-AE1

Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.