Remote Mortgage Claims Specialist I

Carrington Holding Company, LLC; United States; Remote; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare plans

401(k) match

Employee discounts

Training programs

Referral bonuses

Educational reimbursement

Charitable foundation

Job summary

Carrington Mortgage Services is seeking a remote Supplemental Specialist to prepare, file, and follow up on VA/USDA supplemental claims and appeals, with potential PMI, FNMA, and FHLMC tasks as assigned. Work under moderate supervision and ensure timely, accurate filings per insurer guidelines.

The role requires knowledge of default claims processes and strong communication skills. The company offers comprehensive benefits and a supportive team environment.

Qualifications

• High School diploma required; some college preferred.
• One or more years’ mortgage servicing default experience, or College Graduate.

Responsibilities

• Prepare and file supplemental claims and appeals for USDA/VA loans.
• Document system(s) with tasking and comments.
• Review initial claim, payment, and advances for appeal opportunities.
• Draft supplemental or appeal claim memos and forms per guidelines.
• Ensure required documents are included and uploaded.
• Submit claims for quality review and final payment.
• Perform other duties and special projects as assigned.

Skills

Mortgage default experience

Meeting deadlines

Teamwork

Education

High School diploma or equivalent

College Graduate

Job description

Carrington Mortgage Services is seeking a remote Supplemental Specialist to prepare, file, and follow up on VA/USDA supplemental claims and appeals, with potential PMI, FNMA, and FHLMC tasks as assigned. Work under moderate supervision and ensure timely, accurate filings per insurer guidelines.

The role requires knowledge of default claims processes and strong communication skills. The company offers comprehensive benefits and a supportive team environment.