Remote ML Customer Success Engineer

Voxel51; United States; Remote; USD 190,000 - 225,000; Full time

Benefits offered by this job

Equity in the form of options

Variety of benefits

Opportunity for growth in a collaborative environment

Job summary

A data-centric AI firm is seeking a Machine Learning Customer Success Engineer to support users in optimizing their ML workflows with FiftyOne. This remote position will involve managing customer relationships, generating training materials, and contributing to open source ML functionalities. Candidates should have strong machine learning experience, Python proficiency, and comfortable in collaborative remote environments. The role offers competitive compensation ranging from $190K to $225K alongside equity and benefits.

Qualifications

• 4+ years of experience in Computer Vision Machine Learning engineering.
• 3+ years of customer-facing experience.
• Ability to work in a remote-first environment.

Responsibilities

• Identify best practices for user ML workflows.
• Manage customer implementation and relationships.
• Generate training materials and deliver onboarding.

Skills

Professional Computer Vision Machine Learning engineering experience

Customer-facing experience

Proficiency with Python

Expertise with machine learning libraries

Familiarity with NoSQL databases

Experience with open source projects

Education

BS or MS in computer science or a related field

Tools

TensorFlow

PyTorch

NumPy

GitHub

Slack

Job description

A data-centric AI firm is seeking a Machine Learning Customer Success Engineer to support users in optimizing their ML workflows with FiftyOne. This remote position will involve managing customer relationships, generating training materials, and contributing to open source ML functionalities. Candidates should have strong machine learning experience, Python proficiency, and comfortable in collaborative remote environments. The role offers competitive compensation ranging from $190K to $225K alongside equity and benefits.