Remote Medical Scheduler (WA)

Washington Gastroenterology; Fife (WA); Remote; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid time off

Job summary

Washington Gastroenterology is seeking a Full-Time Scheduler to join our WAGI team. This role primarily supports patients, clinics, and endoscopy centers from home while training onsite in Fife, WA. Candidate must reside in Washington and be able to work a standard schedule.

Responsibilities include handling patient calls, confirming demographics and insurance, scheduling appointments, and ensuring all requirements are complete. Prior medical scheduling and gMed experience are preferred.

Qualifications

• High school diploma or GED required.
• Knowledge of medical terminology preferred and 1+ year in a medical setting.
• Experience with medical scheduling and gMed preferred.

Responsibilities

• Receives incoming patient calls from a queue.
• Receives referrals and schedules patients for appointments.
• Verifies demographics, insurance, chart notes, and referrals.
• Follows Scheduling Standards and Exceptions guidelines for each facility.
• Explains patient responsibilities for upcoming appointments.
• Ensures all requirements are complete for each appointment.
• Observes HIPAA and patient confidentiality.
• Monitors insurance information and acts to maintain requirements.
• Other duties as assigned.

Skills

Communication skills

Fast-paced call center

Independent work

MS Office (Excel & Word)

Education

High school diploma or GED

Tools

gMed

Job description

Washington Gastroenterology is seeking a Full-Time Scheduler to join our WAGI team. This role primarily supports patients, clinics, and endoscopy centers from home while training onsite in Fife, WA. Candidate must reside in Washington and be able to work a standard schedule.

Responsibilities include handling patient calls, confirming demographics and insurance, scheduling appointments, and ensuring all requirements are complete. Prior medical scheduling and gMed experience are preferred.