Remote Medical Billing & Patient Support Specialist

GetixHealth; Houston (TX); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Quarterly bonus

Equipment provided

Flexible schedule

Job summary

GetixHealth is looking for a dedicated HealthCare Customer Service Representative based in Houston, Texas. This role involves managing client healthcare accounts, ensuring timely billing, and providing assistance with various inquiries related to payments and coverage.

The ideal candidate should have a high school diploma, fluency in Spanish is a plus, and two to five years of experience in the medical revenue cycle. This is a remote position with specific technological requirements.

Qualifications

• Two to five years of experience in medical revenue cycle management preferred.
• Demonstrated knowledge of HIPAA rules and regulations.
• Good attendance record and ability to work collaboratively in a team environment.

Responsibilities

• Ensure accurate and timely billing of healthcare accounts.
• Respond to inbound/outbound telephone inquiries using standard procedures.
• Gather information and resolve customer inquiries effectively.
• Inform patients about available services and assess their needs.
• Schedule work to ensure accurate phone coverage.

Skills

Spanish fluency

Verbal communication

Written communication

Interpersonal communication

Attention to detail

PC proficiency in MS Office

Education

High school diploma or college degree

Job description

GetixHealth is looking for a dedicated HealthCare Customer Service Representative based in Houston, Texas. This role involves managing client healthcare accounts, ensuring timely billing, and providing assistance with various inquiries related to payments and coverage.

The ideal candidate should have a high school diploma, fluency in Spanish is a plus, and two to five years of experience in the medical revenue cycle. This is a remote position with specific technological requirements.