Remote Medical Assistant – Access Services (Per Diem)

100 Baystate Medical Center; Holyoke (MA); Remote; USD 29,000 - 39,000; Part time

Benefits offered by this job

Sign-on bonus

Excellent compensation

Medical/dental/vision insurance

Generous PTO

Job summary

Baystate Health seeks a per diem Medical Assistant to join the Access Service Team, supporting the prescription refill line and ensuring timely access to care. The role blends clinical knowledge with administrative skill and a strong customer service focus.

Remote opportunity with MA or CT residency; minimum 15 hours weekly, with additional weekend/evening hours possible. Requires high school diploma, CPR, MA program graduation, and 3+ years in a medical office.

Qualifications

• High School diploma or GED.
• CPR-Basic Life Support for Healthcare Provider.
• 3+ years of experience in a medical office.
• Prior experience in a physician’s office or customer service environment.
• Graduate of an accredited Medical Assistant program or equivalent training demonstrating MA III competencies.

Responsibilities

• Assist Access Service Team by responding to online inquiries and calls.
• Coordinate patient care with physicians, care teams, and medical practices across the Baystate Health system.
• Blend clinical knowledge with administrative tasks to ensure a seamless healthcare experience.
• Support the prescription refill line and maintain timely access to care.

Skills

Typing 25+ wpm

Strong communication

English proficiency

Education

GED or HiSET

Job description

Baystate Health seeks a per diem Medical Assistant to join the Access Service Team, supporting the prescription refill line and ensuring timely access to care. The role blends clinical knowledge with administrative skill and a strong customer service focus.

Remote opportunity with MA or CT residency; minimum 15 hours weekly, with additional weekend/evening hours possible. Requires high school diploma, CPR, MA program graduation, and 3+ years in a medical office.