Remote Market Research Analyst - Insights & Strategy

ASME (The American Society of Mechanical Engineers); New York (NY); On-site; USD 95,000 - 105,000; Full time

Job summary

ASME is seeking a Market Research Analyst to support Voice of the Customer and Voice of Employee programs, analyzing customer and employee feedback on ASME products and services. The role involves designing surveys, generating cross-tab analyses, and presenting actionable insights to stakeholders.

Responsibilities include developing research designs, maintaining KPIs, and advancing VoC-based dashboards. A remote-ready position with a strong focus on quantitative and qualitative methods is

Qualifications

• Bachelor’s degree or equivalent work experience required.
• Minimum 5 years of market research experience in corporate or vendor environments.
• Strong knowledge of quantitative and qualitative research methodologies and statistics preferred.

Responsibilities

• Manage programming and deployment of surveys and polls with cross-tabs.
• Assist with writing/editing reports and presentations for stakeholders.
• Contribute to all phases of research design.
• Deliver actionable insights to drive revenue, margins, acquisition, retention and customer experience.
• Collaborate on VoC/VoE program improvements and new feedback tools.
• Contribute to ASME-wide VoC-based KPIs and dashboards tracking.
• Maintain central repository of Market Intelligence reports.
• Support development of the new ASME customer panel.
• Stay current on market research methodologies and trends.

Skills

Communication

Relationship Management

Problem Solving

Project Management

Statistics

Education

Bachelor's degree or equivalent

Tools

Excel

PowerPoint

Qualtrics

Statistical tools

Job description

ASME is seeking a Market Research Analyst to support Voice of the Customer and Voice of Employee programs, analyzing customer and employee feedback on ASME products and services. The role involves designing surveys, generating cross-tab analyses, and presenting actionable insights to stakeholders.

Responsibilities include developing research designs, maintaining KPIs, and advancing VoC-based dashboards. A remote-ready position with a strong focus on quantitative and qualitative methods is