Remote Major Gifts Officer — Build a Scalable Donor Program

Crisis Text Line, Inc.; United States; Remote; USD 104,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

HSA contributions

PTO, holidays, winter break

Parental leave (12 weeks)

Internet stipend

Wellness stipend

Home office stipend

403(b) retirement plan

Job summary

Crisis Text Line, Inc. seeks a Major Gifts Officer to build and manage a growing major gifts program. You will oversee a donor portfolio, cultivate relationships with high-net-worth individuals, board members, and senior leaders, and partner with leadership to shape our fundraising strategy.

You will thrive if you enjoy building trust, taking initiative, and navigating a developing program. This remote role reports to the VP of Philanthropy and offers a robust benefits package.

Qualifications

• Hands-on experience independently managing a portfolio of donors and guiding people from first conversation through cultivation, solicitation, and stewardship.
• Comfort making the ask, and following up on both cold and warm leads.
• Build trusting relationships with major donors, board members, senior leaders, and outside partners, listening closely and adapting to what each donor cares about.
• Represent Crisis Text Line with confidence and credibility, leading conversations and meetings with donors, board members, and senior leaders.
• Communicate clearly in writing and in person, and collaborate across teams and functions.
• Stay organized across many donor relationships and shifting priorities, and track your work in a CRM or donor database.
• Protect confidential donor information, work independently, and make decisions when processes are still being built.

Responsibilities

• Manage a portfolio of major donors and prospective donors, with individualized cultivation, solicitation, and stewardship plans.
• Build and maintain authentic relationships with high-net-worth individuals, board members, community leaders, and other key stakeholders.
• Partner with board members and organizational leadership to identify prospects, strengthen relationships, and create opportunities for engagement.
• Find new prospects through research, relationship mapping, referrals, board connections, and following up on cold and warm leads.
• Lead donor meetings and conversations, and conduct regular outreach including calls, events, and personalized communications.
• Prepare donor briefings, proposals, meeting materials, and other cultivation and solicitation materials.
• Track donor activity, next steps, and relationship history in the CRM, and keep stewardship consistent and thoughtful.
• Lead and mentor team members, helping them grow their skills and their donor relationships.
• Collaborate across Development, Marketing and Communications, and other teams to support donor events, share our impact and funding priorities, and keep donor work connected to the rest of the organization.
• Help build a sustainable major gifts program by setting up processes and strategy as it grows, and take initiative in an evolving environment.

Skills

Donor portfolio management

Asks for gifts

Relationship building

Public speaking / meetings

Clear written and verbal communication

Organizational skills & CRM

Confidential donor data handling

Tools

CRM / donor database

Job description

Crisis Text Line, Inc. seeks a Major Gifts Officer to build and manage a growing major gifts program. You will oversee a donor portfolio, cultivate relationships with high-net-worth individuals, board members, and senior leaders, and partner with leadership to shape our fundraising strategy.

You will thrive if you enjoy building trust, taking initiative, and navigating a developing program. This remote role reports to the VP of Philanthropy and offers a robust benefits package.