Remote Luxury Travel Client Experience Lead

Luminary; Kingfield (ME); Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive Salary

Revenue Share Offering

Healthcare Benefits

401k Offering

Annual Team Retreat

Special access to reduced rates at luxury hotels

Regular company-sponsored travel trips

Job summary

A luxury travel planning company is seeking a dedicated Client Services Manager to manage relationships with high-touch clients. This role involves client relations and travel planning, requiring strong communication skills and attention to detail. The ideal candidate has 3+ years in luxury travel or a similar industry. Compensation includes a competitive salary, revenue share, healthcare benefits, and more in a remote setting.

Qualifications

• Minimum 3 years of Customer Service/Sales experience with high-touch clientele in a Luxury Industry.
• Extremely Customer oriented.
• Self-motivated with a strong work ethic.

Responsibilities

• Direct relationship management with clients, demonstrating a first-class commitment to service.
• Plan, create, and manage client itineraries with collaborative team involvement.
• Resolve any and all client issues that may arise.

Skills

Client focused ethos

Exceptional organizational skills

Excellent verbal and written communication skills

Strong time management skills

Diligent attention to detail

Education

Bachelor’s Degree or equivalent

Tools

Salesforce CRM

Job description

A luxury travel planning company is seeking a dedicated Client Services Manager to manage relationships with high-touch clients. This role involves client relations and travel planning, requiring strong communication skills and attention to detail. The ideal candidate has 3+ years in luxury travel or a similar industry. Compensation includes a competitive salary, revenue share, healthcare benefits, and more in a remote setting.