Remote LPN: Telehealth Triage & Medication Education

UMass Memorial Health; Worcester (MA); Remote; USD 59,000 - 86,000; Full time

Job summary

UMass Memorial Health is seeking an experienced LPN to join our remote telehealth team. The role focuses on patient triage, medication education, and ongoing follow-up to ensure safe, effective care across diverse populations.

The position emphasizes adherence to clinical protocols, collaboration with multidisciplinary teams, and use of Epic or similar EMR systems. Candidates must be licensed and capable of working independently from a remote setting.

Qualifications

• Current and active LPN license.
• Minimum 2 years of clinical experience (ambulatory, primary care, specialty, or telehealth preferred).
• Strong communication and patient education skills.
• Ability to work independently in a remote environment.
• Proficiency with telehealth technologies and remote patient communication.

Responsibilities

• Conduct telephonic and video-based patient triage to assess symptoms and concerns.
• Perform structured side-effect assessments and escalate as needed.
• Complete nurse visits focusing on medication education and lifestyle assessments.
• Provide comprehensive patient education on medications and care plans.
• Coordinate care and communicate updates with clinicians, pharmacies, payers and external providers.

Skills

Communication skills

Patient education

Remote work independence

Telehealth proficiency

Team collaboration

Education

LPN license

Job description

UMass Memorial Health is seeking an experienced LPN to join our remote telehealth team. The role focuses on patient triage, medication education, and ongoing follow-up to ensure safe, effective care across diverse populations.

The position emphasizes adherence to clinical protocols, collaboration with multidisciplinary teams, and use of Epic or similar EMR systems. Candidates must be licensed and capable of working independently from a remote setting.