Remote Loan Operations Coordinator

Naukri Mitra; United States; Remote; USD 55,000 - 67,000; Full time

Benefits offered by this job

Remote-friendly culture

Home office stipend

Flexible schedule

Virtual team events

Job summary

Naukri Mitra seeks a Remote Loan Operations Coordinator to manage day-to-day remote loan servicing with a focus on timelines and compliance. You will oversee end-to-end loan workflows, from application intake to post-closing, and keep detailed audit trails across the process.

You’ll collaborate with underwriting, funding, and compliance teams, maintain dashboards, and identify workflow improvements using tools like Encompass, Salesforce, Excel, and project boards.

Qualifications

• 3+ years in loan operations or mortgage processing.
• Familiarity with federal lending regulations and mortgage compliance standards.
• Strong written communication and multitasking abilities.

Responsibilities

• Coordinate day-to-day functions of remote loan servicing with attention to timelines and compliance.
• Manage end-to-end loan lifecycle workflows including application intake, verification, underwriting support, and post-closing documentation.
• Create detailed audit trails for every transaction.
• Facilitate cross-functional communication between underwriting, funding, and compliance.
• Maintain digital records and reporting dashboards for transparency across teams.
• Identify inefficiencies and propose new tools or integrations to improve productivity.
• Assist in communicating process updates to clients or partner institutions.

Skills

Loan operations

Mortgage processing

Remote coordination

Compliance knowledge

Tools

Encompass

Salesforce

Microsoft Excel

Google Sheets

Trello

Asana

Slack

Zoom

Job description

Remote Loan Operations Coordinator

Are you the kind of person who sees a system and immediately thinks about improving it? Do you know how to keep the gears of a complex process running smoothly? If the answer is yes, then this is your moment. We’re looking for a Remote Loan Operations Coordinator with an eye for detail, a creative spirit, and the organizational power of a logistics mastermind. Here, you won’t just be managing files. You’ll contribute to a larger mission combining efficiency, innovation, and a remote‑first culture that celebrates forward thinkers. This is where your talent for loan documentation meets a collaborative digital environment.

Annual Salary: $60,697

Our Mission and Vision

From our beginning, we aimed to reinvent how financial services could be delivered. We envisioned a world where innovative technology supports human connection, and every process has room for precision and imagination. Today, our loan operations division is thriving, and we’re expanding our distributed team with professionals who align with that vision. Our journey has been fueled by creativity, and we continue to push the boundaries of what’s possible in digital loan servicing.

What You’ll Do

Ensure Seamless Loan Operations

Coordinate day‑to‑day functions of remote loan servicing with exceptional attention to timelines and compliance. Manage end‑to‑end loan lifecycle workflows, including application intake, verification, underwriting support, and post‑closing documentation. Create detailed audit trails, ensuring every transaction is processed clearly and precisely.

Support Team Collaboration

Facilitate cross‑functional communication between underwriting, funding, and compliance departments. Maintain digital records and reporting dashboards to support transparency and accountability across teams. Act as a central resource point, helping resolve bottlenecks before they become roadblocks.

Optimize Processes with Tech Tools

Use cloud‑based platforms like Encompass, Salesforce, and Asana to manage daily workflows and loan tracking. Identify inefficiencies and propose new tools or integrations that improve productivity. Monitor automated task triggers and alerts to maintain a high standard of loan pipeline visibility.

Keep Clients First

Assist in communicating process updates to clients or partner institutions. Review the loan package contents for completeness, proactively requesting any missing information. Ensure the customer experience is smooth, responsive, and stress‑free.

The Tools in Your Digital Toolkit

You’ll be using a mix of industry‑leading and innovative platforms, including:

• EncompassLOS: For managing loan documents and compliance workflows
• Slack& Zoom: For agile team collaboration
• Salesforce: For CRM tracking and client coordination
• Microsoft Excel& Google Sheets: For financial analysis, tracking trends, and organizing data flows
• Trello or Asana: To keep your projects humming

Your Remote Work Environment

We’re a fully distributed team, which means flexibility, trust, and asynchronous communication are key. There is no micromanagement or rigid schedules; there are just results, creativity, and a commitment to excellence. You’ll enjoy:

• A remote‑first company culture
• Flexibility to design your productive workday
• Team meetups via engaging virtual events
• Tools and stipends to upgrade your home office environment

Qualifications That Set You Apart

Must‑Have Expertise

• 3+ years in loan operations, mortgage processing, or financial services coordination
• Demonstrated success in managing digital documents and timelines remotely
• Familiarity with federal lending regulations and mortgage compliance standards

Preferred Skills

• Experience using Encompass or a similar Loan Origination System
• Firm grasp of data analytics or operations metrics
• Exceptional written communication and multitasking abilities

Traits That Fit Our Culture

• Problem‑solver with a bias toward action
• Energized by structure but comfortable with change
• Passionate about improving systems for long‑term gains

Why You’ll Thrive Here

Your day‑to‑day won’t be routine. You’ll get to: Build systems that scale across thousands of clients Be part of a remote team that celebrates creativity and autonomy Contribute to innovations in remote loan servicing and digital infrastructure Grow professionally through online training and knowledge‑sharing sessions.

Growth Beyond the Role

We invest in our people, so your journey here isn’t locked into one path. Past Coordinators have become Product Managers, Compliance Leads, and Operations Strategists. We believe in building futures, not just filling roles.

Building a Global Workforce

Applications are open to professionals from the United States, Canada, United Kingdom, European Union, Australia, India, and many other international regions.