Remote Linux Desktop & Server Support Engineer

Canonical; Remote; USD 80,000 - 110,000; Full time

Job summary

A leading open source software company is searching for a Linux Engineer to enhance customer success using Ubuntu. The role involves resolving complex technical issues, providing support for both Desktop and Server environments. Candidates should possess a technical degree, strong troubleshooting skills, and a customer-oriented mindset. This position offers a globally remote work environment with excellent professional development opportunities and a personal learning budget.

Benefits

Personal learning and development budget of USD 2,000 per year

Annual compensation review

Recognition rewards

Maternity and paternity leave

Qualifications

• Professional written and spoken English with excellent presentation skills.
• Track record of going above-and-beyond expectations.
• Experience with Linux integration with other environments.

Responsibilities

• Investigate issues reported by customers.
• Work to resolve complex customer problems.
• Ownership of results ensuring case satisfaction.

Skills

Excellent communication

Linux troubleshooting

Customer support experience

Programming fundamentals

Ability to learn quickly

Education

Undergraduate degree in a technical subject

Exceptional academic track record

Job description

A leading open source software company is searching for a Linux Engineer to enhance customer success using Ubuntu. The role involves resolving complex technical issues, providing support for both Desktop and Server environments. Candidates should possess a technical degree, strong troubleshooting skills, and a customer-oriented mindset. This position offers a globally remote work environment with excellent professional development opportunities and a personal learning budget.