Remote Licensed Personal Lines Insurance Pro

Foundever; United States; Remote; USD 23,000 - 29,000; Full time

Benefits offered by this job

401(k) matching

Health, dental, and vision insurance

Disability insurance

Paid time off

Bonuses and career growth

Job summary

Foundever is seeking a Customer Service Insurance Representative to handle inbound calls about insurance policies and assist with coverage, endorsements, certificates, binders, billing, and policy changes. A Producer Personal Lines License and NPN readiness are required, with 18+ and 6 months–2 years of experience preferred.

The role offers a remote work setup with weekend shifts possible and a compensation package including benefits, 401(k) matching, and opportunities for bonuses and career

Qualifications

• Producer Personal Lines License is required for this position.
• Please have your NPN ready for the application.
• Preferred 6 months – 2 years of relevant work experience.
• Must be at least 18 years old.
• High school diploma or GED equivalent required.
• Must have open availability during operating hours.
• Professional customer service aptitude and basic conflict resolution.

Responsibilities

• Handle inbound calls regarding customers' insurance policies.
• Assist callers with inquiries about coverage, endorsements, certificates, binders, billing, or policy modifications.
• Manage a high volume of billing calls, especially around military paydays on the 1st and 15th of each month.

Skills

Customer service aptitude

Reliability

Critical thinking

Service-oriented

Organizational skills

System navigation

Education

High school diploma or GED

Job description

Foundever is seeking a Customer Service Insurance Representative to handle inbound calls about insurance policies and assist with coverage, endorsements, certificates, binders, billing, and policy changes. A Producer Personal Lines License and NPN readiness are required, with 18+ and 6 months–2 years of experience preferred.

The role offers a remote work setup with weekend shifts possible and a compensation package including benefits, 401(k) matching, and opportunities for bonuses and career