Remote Liability Claims Team Lead

Crawford & Company in; New Orleans (LA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Excellent benefits program

Referral bonus program

Discount programs

Job summary

Crawford & Company is hiring a Team Manager - Liability to supervise investigation, management, and disposition of liability claims within guidelines, assisting VP/AVP of Claims in managing the Service Center.

Role requires a Bachelor's degree or equivalent experience, 5+ years as a Claim Examiner, and strong leadership and communication skills. Supervisory experience is desirable and extensive knowledge of insurance practices is essential.

Qualifications

• Bachelor's degree or equivalent experience required.
• 5+ years of progressive experience as a Claim Examiner with the ability to handle complex cases.
• Supervisory experience is desirable.
• Excellent verbal and written communication skills.

Responsibilities

• Establishes and communicates performance standards; conducts appraisals and HR actions as needed.
• Reviews, analyzes, and assigns losses; ensures workloads align with staffing models and directives.
• Reviews files daily to provide instruction; assists with reserve recommendations and settlement techniques; coaches staff.
• Keeps VP/AVP informed of activities and issues; performs related work as required.
• Works with Risk Tech Claim System; organizes workflows and may assist in training staff on the system.

Skills

Communication

Analytical ability

Mathematical aptitude

Organizational skills

Leadership

Insurance knowledge

Legal/medical knowledge

Staff development

Education

Bachelor's degree

Tools

Risk Tech Claim System

Job description

Crawford & Company is hiring a Team Manager - Liability to supervise investigation, management, and disposition of liability claims within guidelines, assisting VP/AVP of Claims in managing the Service Center.

Role requires a Bachelor's degree or equivalent experience, 5+ years as a Claim Examiner, and strong leadership and communication skills. Supervisory experience is desirable and extensive knowledge of insurance practices is essential.